Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,974)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

June 10, 2022

J'ai utilisé cette application pour traduire mon site du français vers l'anglais, et potentiellement plus tard vers d'autres langues. Je la trouve très intuitive, bien intégrée à Shopify, complète en termes de fonctionnalité et leur service client est au top. Je viens de l'installer mais pour l'instant l'expérience est excellente ! À voir dans le temps et en fonction de l'évolution de mes besoins.

Foglietto
France
Over 1 year using the app
OneCommerce.io replied June 13, 2022

Hi Emeline,

This is Jolie. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy - Translate Language and Convert Currency

July 19, 2022

The support staff is great!!! Even with simple set up, I needed a bit more help. Jennifer was supper great and helpful

Scalp Tech Inc Shop
Canada
Over 1 year using the app
August 4, 2022

excellent service Great app
an agent just came and helped me with the current theme issues i had without me noticing! unbeatable customer service

MASMOUDI PASTRY
Canada
Over 1 year using the app
March 30, 2022

excelente atención! lo acabo de instalar y hasta el momento funciona perfecto, es muy buena la recomiendo

JGLashes
Mexico
Over 1 year using the app
OneCommerce.io replied April 4, 2022

Hi Jazmin,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

Edited January 5, 2022

Always helpful support again and again. They always respond immediately, so I'm very satisfied with this app.

xtrahunt.dk
Denmark
Over 1 year using the app
OneCommerce.io replied November 26, 2021

Hi Thomas,

Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

June 22, 2022

Works Perfectly and the support was amazing and I can highly recommend this app. I was guided through the setup process perfectly. Thank you very much.

Timeisyours
Switzerland
Over 1 year using the app
OneCommerce.io replied June 27, 2022

Hi Roger,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

Edited April 23, 2024

The app works very well and Eleanor has been very helpful in resolving any issues I have.

I would definitely recommend Transcy

Fashionizer Spa
United Kingdom
Over 1 year using the app
January 15, 2023

Great application with great support.
It was very easy to install this app. To setup translation on our page took few minutes. Support chat was perfect. All our questions were answered with "light speed"! We highly recommend Transcy: AI Language Translate.

LIDES.COM
Slovakia
Over 1 year using the app
OneCommerce.io replied January 16, 2023

Hi Michal,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

November 13, 2021

This is by far the best translation app on Shopify. I have tried them all, and Transcy's ability to let one manually edit translations is powerfully unique and simple to use. If I could leave a separate review for the customer service behind this team, I would. The ability to chat on demand with team members immediately is incredibly helpful. They have honestly exceeded my expectations, helping me with every single issue that I had, patiently and quickly, at no extra cost! I would like to especially commend Jennifer from the FireApps team, who has been incredibly supportive, patient, kind and helpful! Thank you Jennifer! Look forward to working with you all as my business grows!

BrahmanLube
Canada
Over 1 year using the app
OneCommerce.io replied November 16, 2021

Hi Abdelrahman,

I'm Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

April 21, 2023

Transcy offers a very efficient service to solve problems quickly. We are very happy with their excellent, fast and personalized service.

Bagages de France
Canada
Over 1 year using the app
OneCommerce.io replied April 25, 2023

Hi Sheila,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce