Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,974)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

July 23, 2022

The agent I had help me Amber was really helpful, within minutes she had me up and running and had the menu appear where it should and translating how I needed. So far this service has been amazing! El agente que me ayudó a Amber fue realmente útil, en cuestión de minutos me puso en marcha y el menú apareció donde debía y se tradujo como yo necesitaba. Hasta ahora este servicio ha sido increíble.

Noemi Boutique
Mexico
Over 1 year using the app
July 6, 2021

this app is really good and useless. the attention is really good. the patience ever better. thank you so much for your time

Lumina Skin Center
United States
Over 1 year using the app
OneCommerce.io replied July 7, 2021

Hi Cecilia,

I'm Enda from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Enda
Transcy - Translate Language and Convert Currency

Edited May 22, 2022

Johnson is very nice, they help me timely and slove the problem quickly. I will definitely give him a 5 star!

Dreamenow
United States
Over 1 year using the app
OneCommerce.io replied February 15, 2022

Hi Pengyan,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

June 8, 2022

I used this app and had some problems with the currency switcher. I contacted the team on the live chat. They were super helpful, they fixed it the way I wanted. I recommend this app 100%.

cossetmaternity
United Arab Emirates
Over 1 year using the app
OneCommerce.io replied June 9, 2022

Hi Sally,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

August 4, 2022

I had a problem with the app translating on my website. I contacted Transcy and they solved my problem very quickly. Whenever I need their help, they never disappoint. Excellent customer service. Anna and Jennifer are the best!

luxecosmeticspr
United States
Over 1 year using the app
February 24, 2022

The app works great! Also, great customer service. They help you set up the plug-in in a few minutes.

de Kookboekenwinkel
Netherlands
Over 1 year using the app
OneCommerce.io replied February 25, 2022

Hi Sharvan,

Here's Marcus. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Marcus
Transcy - Translate Language and Convert Currency

December 10, 2021

I used the app just to give our spanish speaking customers the option to review our site in their first language and it has worked out great!!

SPSI Inc.
United States
Over 1 year using the app
OneCommerce.io replied December 13, 2021

Hi Steven,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

Edited October 7, 2023

Ik ben geholpen door Harry, hij reageerde binnen enkele seconden en heeft mij goed en snel geholpen! ben super tevreden en raad iedereen deze app aan!

Oryza Rosa
Netherlands
Over 1 year using the app
Edited June 16, 2021

So far so good and the stuff (Liza & Tony) is helping me a lot! Thanks :) Now I am using the free version but soon we'll see, thanks again

Venere Global
Italy
Over 1 year using the app
OneCommerce.io replied June 16, 2021

Hi Zehra,

This is Xavia from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Xavia
Transcy - Translate Language and Convert Currency

September 17, 2021

Lisa and the dev team helped us out tremendously. The response time was very fast and kept us updated with their progress.

GLOWTEN.com Signs Store Ltd.
Canada
Over 1 year using the app
OneCommerce.io replied September 20, 2021

Hi there,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency