Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,920)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

November 25, 2021

The service was fantastic and I got all the help i needed in setting it up. After setup it works just as promised. Perfect!

Poasana
Sweden
Over 1 year using the app
OneCommerce.io replied November 26, 2021

Hi Patricia,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

October 31, 2021

Great features and customization possibilities. Customer support was fast and efficient! Thanks Lisa for your support

White and Grey
Spain
Over 1 year using the app
OneCommerce.io replied November 1, 2021

Hi Eva,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

November 27, 2022

This app is a game changer. Store is translated into any language as well as the prices are converted to different currencies. The support from helpdesk is amazing as well they are very knowledgeable with fast response times and will help you integrate this application with your store in no time.

Bing Bing
United States
Over 1 year using the app
OneCommerce.io replied November 29, 2022

Hi Joel,

Here's Scott from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce

May 11, 2022

This app's technology support is excellant. Most importantly, it integrates and functions well with my theme, which attributs to my Germany business.
Additionally, I want to thank Jane -Transcy Customer Success Manager, who is very kind and privide help a lot.

Toes Home
United States
Over 1 year using the app
OneCommerce.io replied May 12, 2022

Hi there,

This is Matthew. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

May 12, 2022

Great app and very helpful staff!
Charlotte was great at welcoming us and helping us install the app.

Hornskov
Denmark
Over 1 year using the app
OneCommerce.io replied May 13, 2022

Hi Peter,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

May 6, 2022

Extremely responsive, supportive, polite and professional supporting team. Able to answer whatever questions you have and solve it immediately. A great support to any online store.

fxpopup
Hong Kong SAR
Over 1 year using the app
OneCommerce.io replied May 9, 2022

Hi YIN,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

December 20, 2021

Mu buena experiencia. Había una opción que no era compatible con mi plantilla y me lo solucionaron en menos de una hora.

DECAVE BCN
Spain
Over 1 year using the app
OneCommerce.io replied December 21, 2021

Hi Ricardo,

I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

July 25, 2022

Translates store content, and converts currency... what more could I ask for? Thanks for the prompt assistance in getting things set up. Thank you "Daisy from FireApps"

AmorEterno
United States
Over 1 year using the app
Edited June 9, 2021

Loved the design and estructure of this app!
I have to say that they have such a fast and friendly custom service!

Ying Li Wong
Mexico
Over 1 year using the app
OneCommerce.io replied June 9, 2021

Hi Ying,

I'm Helga from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Helga
Transcy - Translate Language and Convert Currency

October 9, 2022

Good application, easy to use. Great support team, very helpfull and effective. I recommend this app.

Little Pépites
Canada
Over 1 year using the app
OneCommerce.io replied October 10, 2022

Hi Mary,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce