Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,921)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

October 9, 2022

Good application, easy to use. Great support team, very helpfull and effective. I recommend this app.

Little Pépites
Canada
Over 1 year using the app
OneCommerce.io replied October 10, 2022

Hi Mary,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

December 23, 2021

Great app ... And next to it, even better help than the fantastic Grace ... When you have fast and great support, like Transcy have, no app is that complicated. I wish you all the best!

Marta Matilda Harper
Serbia
Over 1 year using the app
OneCommerce.io replied December 26, 2021

Hi Mina,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

Edited August 31, 2022

Really fast and easy to use - and it's flexible so you end up with an idiomatically correct page that speaks to all customers. Fabulous, fast, and friendly customer service. So grateful!

Karin von Daler Healing Arts Studio
Denmark
Over 1 year using the app
OneCommerce.io replied March 15, 2021

Hi there,

Here's Seri from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Transcy - Translate Language and Convert Currency

November 29, 2021

The best app in the shopify.
Not only function, but also customer service is perfect.
They customize the button only for my website.
Highly recommend!

SILASEOUL
South Korea
Over 1 year using the app
OneCommerce.io replied November 30, 2021

Hi Shin,

I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

February 18, 2022

With the help of Zenny, i was able to get the app working properly for our multi-language website. Zenny was able to assist me with putting the proper flags for the countries. This app also works with so many 3rd party apps which is really great. its a great app to have

K&B Sport
Canada
Over 1 year using the app
OneCommerce.io replied February 21, 2022

Hi Andrew,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

June 30, 2021

I used the Transcy Translation App and i have to say wonderful experience. It's a simple app but i had i few Issues so i asked the Support about them and they were very helpful and kind. By some Issues they spent more then a hour guiding me and helping me. I recommend this app to everyone who wants to translate his Shop in a easy and comfortable way.

Gracias
Germany
Over 1 year using the app
OneCommerce.io replied July 1, 2021

Hi Mohammad,

I'm Fidelia from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Fidelia
Transcy - Translate Language and Convert Currency

August 16, 2022

Customer service was superb! Thank you Jenny for all of your help. Very easy to use and appears streamlined on the site.

Bona Drag
United States
Over 1 year using the app
June 29, 2022

It's great to have a dedicated person to help set it up ,Translation and currency both meet my needs

Genshin Go
United States
Over 1 year using the app
OneCommerce.io replied July 4, 2022

Hi there,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

October 2, 2022

La sto usando da poco ma posso dire mi sono trovato subito bene,buona applicazione e buona anche l'assistenza,veloce e di qualità.

LumiWatches™
Italy
Over 1 year using the app
OneCommerce.io replied October 3, 2022

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

September 8, 2022

The service is very good, the product features are also good, and it is worth paying for. But it would be nice if machine translation could translate more accurately.

Morec.eu
China
Over 1 year using the app