Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,921)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

December 16, 2021

great app, easy to use. if something doesn't go the way it's expected, their fantastic customer support will help out immediately to fix it

Campo Libre.
Germany
Over 1 year using the app
OneCommerce.io replied December 17, 2021

Hi Markus,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

October 21, 2022

Sehr gute App und ein wirklich toller Support, hilft in die App einzusteigen und beantwortet alle Fragen die mit der Einstellung der App zu tun haben. Sehr gut!

La Natura Lifestyle Onlineshop
Austria
Over 1 year using the app
OneCommerce.io replied October 24, 2022

Hi Alex,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

March 22, 2022

Great app and support, I´m new with this app but looks very nice and intuitive, good customer support :)

InvitaShopping
Mexico
Over 1 year using the app
OneCommerce.io replied March 25, 2022

Hi ÁNGEL,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

August 1, 2022

Hab heute binnen weiß nicht was, 30 Minuten oder so, den gesamten Jewelry Shop von Hoffnungsträger Yoga Jewelry übersetzen lassen in 5 der meist gesprochenen Sprachen in Europe. Hatte Hilfe von einer Admin namens Flora. Sie hat einen Top Job gemacht. Super schnell und sehr hilfsbereit. War ein wenig anspruchsvoll, weil das alles über den Chat lief und die Bilder dort zu klein sind, um sie zu lesen. Ich hab dann mit rechter Maustaste aber die Bilder gespeichert und in PPT kopiert. Ging dann viel besser, sie zu lesen. Vielleicht würde ein PDF helfen, was Transcy schicken könnte. ;-) Aber der Support an sonsten war echt super und ich hab schon mal reingelesen. Ich glaube, die Texte sind alle total super übersetzt. Wahnsinn, was Tech heute kann. Ich bin tief beeindruckt. Übrigens hab ich mich halt einfach nicht von den schlechten Kommentaren verrückt machen lassen. Die App läuft Hammer und super Ergebnisse!

hoffnungstraeger-hamburg.de
Germany
Over 1 year using the app
January 13, 2022

I use this app for implementing multiple languages and currencies. It works so well with nice UI of their admin page. Also, if you need any support their staffs are responding so fast. Thank you so much for this app.

DiscoverFeed
Japan
Over 1 year using the app
OneCommerce.io replied January 14, 2022

Hi Shimizukinji,

Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

Edited June 23, 2022

A really helpful team, thank you very much for everything! You have an excellent team that is always helpful, I recommend it!

dieoekobinden
Spain
Over 1 year using the app
OneCommerce.io replied December 13, 2021

Hi Damián,

Here's Jason from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

August 24, 2022

This app for shopify is so great. Currencies and languages problems are totally solved for worldwide shopping. Highly recommended.

minisneakercollection
China
Over 1 year using the app
June 27, 2022

this app is very important and the support team is amazing. pauline served me to the end and gave me full time follow up

Mark Ryden Bag
Lebanon
Over 1 year using the app
OneCommerce.io replied July 4, 2022

Hi Ahmad,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

July 18, 2022

the best one it's very simple and easy , works good and the live support is perfect , shootout to Molly

ourpetshouse
Morocco
Over 1 year using the app
OneCommerce.io replied July 18, 2022

Hi there,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

June 27, 2022

excellent I recommend to all website and all businesses! GREAT service! The customer service will answer you quick with the best result!

Your Choice WorldWide
Canada
Over 1 year using the app
OneCommerce.io replied July 4, 2022

Hi Ahmed,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency