Reviews (2,482)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its multi-language translation and currency conversion, essential for international e-commerce. They appreciate its user-friendly interface, easy Shopify integration, and responsive customer support. The accurate translation and reliable currency conversion are highlighted as enhancing the shopping experience for global customers, significantly aiding in business expansion and customer base growth.

Edited July 1, 2024

App is working pretty good, works well with the Taiga theme. But the translate AI is horrible, 50% of lines is wrong and it randomly doesn't translate bits of text at all. It also translates identical lines totally different and is not consistent at all. You can't trust it to translate languages you don't know. They charge you alot for it, which in my eyes is not appropriate with the quality delivered.

Card-Binder.com
Netherlands
3 days using the app
July 26, 2024

Its cool

ShineArt.shop
United States
24 days using the app
March 9, 2024

We've been using this for a several weeks now and have found it to be a bit complicated to use. We have had trouble understanding what to do.

WONDERCRAFT LTD
United Kingdom
25 days using the app
January 5, 2024

ja goed

ZenovaZen
Netherlands
3 months using the app
December 25, 2023

good one

SurePrint™
United Kingdom
18 minutes using the app
December 18, 2023

まだ使っていないが期待を込めます

RUBEMA
Japan
About 1 month using the app
March 2, 2024

funktioniert sehr gut

My Cozzie
Italy
10 days using the app
October 15, 2021

i used this app to help with translation. i just got it up so i have to see how it will help my store i will come back once it view this

Babies Escape In Style
United States
Over 1 year using the app
Edited February 22, 2021

UPDATE: Five minutes after posting my previous 1 star review, I was contacted by Hextom. They have now fixed whatever problem was preventing our site from being fully translated. However my initial contact with them was January 29th - nearly 1 month ago. During that time I have emailed repeatedly and received no response. My emails to the support desk and individually to several people within the company were "never received" apparently. Draw your own conclusions. Now that the app is doing what it is supposed to, I have uprated to 3 stars. I will be watching this like a hawk from now on as I absolutely do not trust this company to deliver what they promise.

Thomas & Green of Tokyo
United Kingdom
Over 1 year using the app
February 16, 2024

jyu

Biognach
France
8 days using the app