Reviews (2,663)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation and currency conversion, noting it enhances global accessibility and customer confidence, leading to increased sales. They praise its user-friendly interface, easy setup, and seamless integration with Shopify themes. The customer support is highlighted for its responsiveness and helpfulness. Merchants also appreciate the substantial functionality provided, even in the free version, making it a good value for money.

December 17, 2024

Översätter inte allt direkt utan måste göra vissa manuella åtgärder, dock är supporten snabb och ger bra hjälp och bemötande

Dorre Home
Sweden
6 months using the app
Edited July 1, 2024

App is working pretty good, works well with the Taiga theme. But the translate AI is horrible, 50% of lines is wrong and it randomly doesn't translate bits of text at all. It also translates identical lines totally different and is not consistent at all. You can't trust it to translate languages you don't know. They charge you alot for it, which in my eyes is not appropriate with the quality delivered.

Card-Binder.com
Netherlands
3 days using the app
July 26, 2024

Its cool

ShineArt.shop
United States
1 minute using the app
Edited February 22, 2021

UPDATE: Five minutes after posting my previous 1 star review, I was contacted by Hextom. They have now fixed whatever problem was preventing our site from being fully translated. However my initial contact with them was January 29th - nearly 1 month ago. During that time I have emailed repeatedly and received no response. My emails to the support desk and individually to several people within the company were "never received" apparently. Draw your own conclusions. Now that the app is doing what it is supposed to, I have uprated to 3 stars. I will be watching this like a hawk from now on as I absolutely do not trust this company to deliver what they promise.

Thomas & Green of Tokyo
United Kingdom
About 1 year using the app
December 29, 2022

i dont know how to use it because its haaaaaaaaard to use harduiabsgssskskshsgsgssjssgshhsgssjsgsjsgsj

Crystal Caftan
Morocco
About 2 months using the app
March 9, 2024

We've been using this for a several weeks now and have found it to be a bit complicated to use. We have had trouble understanding what to do.

WONDERCRAFT LTD
United Kingdom
25 days using the app
June 12, 2021

Some translation parts are quite rigid, not native at all. When reading some sentences is quite obvious a translation tool was used. e.g "Sold out"

zaeda.ro
Romania
4 days using the app
March 2, 2024

funktioniert sehr gut

My Cozzie
Italy
3 days using the app
October 15, 2021

i used this app to help with translation. i just got it up so i have to see how it will help my store i will come back once it view this

Babies Escape In Style
United States
2 days using the app
November 16, 2023

Is there a way to add the translation widget within the content of a page?

MiskiGoodFoods
Canada
About 7 hours using the app