Reviews (2,608)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its translation and currency conversion capabilities, enhancing global store accessibility. They praise its user-friendly interface, easy integration with Shopify themes, and responsive customer support. The app is also valued for its cost-effectiveness in managing a multilingual and multicurrency e-commerce store, leading to increased international customer confidence and business impact.

October 15, 2020

Very good. Thank you! ******************************************************************************

EDURESC
Sweden
About 1 month using the app
Edited March 14, 2023

TRANSLATION ERROR IN THE BANNER ALL THE TIME! A TRANSLATION FROM LAST MONTH ABOUT AN ALREADY PAST PROMOTION SUDDENLY APPEARS IN THE TOP BANNER
Of all the opinions that I have been able to provide about applications, this is going to be the first about the poor Customer Service...

I explain to him that I have some "hreflang" and canonical errors that I can't solve, I show him a screenshot ... and the person from Hextom just tells me, I literally quote her message:

"I believe this should be removed. The canonical is not needed if you have reflang"

And it is over! nor how I do it, nor that they are going to do it ... the minimum effort and the worst thing is that she says "I believe is ..."
sorry? tell me something that you are sure of! that for that you are the technical support of the application!

That only prolongs the messages because I will have to respond: "and how do I delete it?" Can you confirm with someone on your team that this is really what needs to be removed and how?

We have already done many manual translations and wanted to know if it worked well before to update the payment plan, but the truth ... I do not know what to do.

KOOMPLIMENTS
Switzerland
Almost 3 years using the app
September 20, 2023

Just started but seems interesting!

The Refined Spirit
Switzerland
About 1 month using the app
February 25, 2023

非常好用,同系列的几个插件都非常实用!感谢开发人员!真厉害~非常好用,同系列的几个插件都非常实用!感谢开发人员!真厉害~非常好用,同系列的几个插件都非常实用!感谢开发人员!真厉害~非常好用,同系列的几个插件都非常实用!感谢开发人员!真厉害~

Monster.D studio
Canada
About 1 month using the app
June 19, 2021

This Translation APP is really great. The great thing is also you can easily access everything to translate it. The selector works also very well. Thanks.

Pop Fidget Official Store
Switzerland
About 1 month using the app
May 23, 2023

I recently installed the Hextom: Translate My Store app on my Shopify store, and I must say it has exceeded my expectations. This app has been a game-changer for me in terms of translating my store into multiple languages and reaching a broader international audience.

The installation process was straightforward and user-friendly. Within minutes, I had the app up and running, ready to translate my store's content. The interface is intuitive and easy to navigate, making it a breeze to manage translations.

EvoShark
United States
About 1 month using the app
June 25, 2020

Great app, you can either auto translate or do it manually.
The best I could find, and I search a lot!

LookWonderFool
United States
About 1 month using the app
May 21, 2023

Working with TMS has been an absolute pleasure. Their team of skilled professionals is not only knowledgeable in their field but also dedicated to providing top-notch service and support. They took the time to understand our unique needs and developed a tailored solution that exceeded our expectations. I cannot recommend TMS highly enough for any business seeking innovative software solutions and exceptional customer care.

duckart
United Kingdom
About 1 month using the app
Edited May 10, 2024

Update after 3 years:
I am so done with this app. Especially the "Manual Translation Part"
Prepare for "something wrong while saving the translation, please try again later"-errors all the time. I have no interest anymore in working with the app's support team, because next time I need to work with the app it's either the same error again or something new. Like always.

Also this app is very poorly translated. Which is especially sad because it's a translation app.

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It's a wonderful app, that you can use for free if you are using the manual translation. I've used it to translate ten of thousands of words and it works mostly without problems. If something doesn't work, support is there to help you!

However, they released a big update in January 2023 which caused some parts of the app to not work correctly or at all for almost four weeks. It didn't affect translations that were already saved in shopify, but it prevented us from adding new translation in several cases.
After the update works correctly, I see that it includes really helpful functionalities, but I really wish they will be more careful in the future when implementing new stuff.

Tinkering Paws
Germany
Almost 3 years using the app
December 22, 2023

Great app and great support!

BZEN
Belgium
About 1 month using the app