Reviews (2,591)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its translation and currency conversion capabilities, enhancing global store accessibility. They praise its user-friendly interface, easy integration with Shopify themes, and responsive customer support. The app is also valued for its cost-effectiveness in managing a multilingual and multicurrency e-commerce store, leading to increased international customer confidence and business impact.

July 30, 2024

I am sorry to give only 1 star, but I really had bad experience with is App and also from the support team. The App translated our brand name to NOT or NON into different language, when I contacted the support team, they sent me the same mistake from screen cut of Google translater, BUT when I check with Google translater, there is no any mistake. Of course, I aked further, unfortunately I got always auto reples as below:
Your request (94xxx) has been updated. To add additional comments, reply to this email.
I have to unload this APP!

ESENG-DE
Germany
About 24 hours using the app
Hextom replied August 30, 2024

Hello,

We apologize for the inconvenience. The incorrect translation was due to the "Basic Translation" feature used in your store. This issue won’t occur with our "Advanced Translation" feature. You are more than welcome to try our app and the "Advanced Translation" features, powered by OpenAI ChatGPT-4, which offers much better translation quality.

We've sent a few emails but haven't received a response. Could you please check your inbox and spam folder when you have a moment?

We look forward to assisting you further.

Edited April 27, 2024

It took months to fix the reported problems. But in the end, they were all corrected. Not to mention that this is one of the best apps of its kind, taking the existing competition into account. If something change, I will also update this review.

Brincatoys
Portugal
4 months using the app
November 10, 2024

nice, very helpful

Maison 19
Estonia
1 minute using the app
August 9, 2024

nice

PoPoo
China
4 months using the app
December 11, 2024

Perfect

My Store
Belgium
2 minutes using the app
November 26, 2024

nice

EclipsesApparel
China
4 minutes using the app
May 29, 2024

Works great and makes the site look good and accessible

Ifaji Farm
Canada
12 months using the app
November 28, 2024

very nice

Velia
China
1 minute using the app
November 23, 2024

Aplicativo muito bom

Liralis
Spain
1 minute using the app
November 11, 2024

Good!

Evosportswear
Sweden
23 minutes using the app