Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface, accurate translations, and reliable currency conversion, which facilitate international transactions. They find the SEO/Bulk Product Edit features and offline functionality beneficial. The support team is praised for their responsiveness. Merchants report increased engagement and sales from non-English speaking regions. The app is easy to install and set up, and effectively translates product descriptions, reviews, and URL slugs. However, some issues have been reported with the URL slug translation feature.

May 16, 2022

At a first glance the app looks really good.
But when you starts use it... than all falls down
I can't use the features I want and disable what I do not want to use.
If I want to choose currency selector from another app and use this one only for translation... nobody cares. You MUST use currency feature, you MUST use markets and regions feature

Jewelatto
Ukraine
7 days using the app
October 18, 2021

App leaves some JavaScript in you Page after uninstalling. This is not just bad development practive is just crap

Motoriker Services
Switzerland
4 days using the app
Hextom replied October 26, 2021

Thank you for your feedback. We have reached out to you by email and we have not heard back from you. We also checked your website and there is not any leftover code from our App.

Please check your email account when you have a moment and let us know if there's anything else we can do to resolve this to your satisfaction.

July 8, 2021

A rendu l'action ajout au panier impossible lorsque la langue traduite était sélectionnée... Super de payer de la publicité et de ne pas pouvoir vendre à cause d'une app

DOPE SPEAKERS
Belgium
4 days using the app
Edited October 5, 2022

No Transparency, Terrible customer support.
No responding my replied.. it didnt work as expected.. My checkout page didnt perform well even using their tools. wasting my time. . It didnt fully convert all the pages.. It immediately charge my 19.99 even it's not working

Ainuua
Singapore
2 days using the app
July 6, 2021

This app makes it difficult to know how much the cost will be to translate my entire store. It has left me with a store which is translated just a little bit and now i'm held to ransom for anywhere between $300 and $900 usd to complete the translation, or leave it as it is with a partially translated store, why would an app even provide a partial translation? For all my multi lingual clients who would not need a translation anyway? Definitely more honest providers out there, which I will be using in the future. Also, support less than supportive when I was trying to discuss removal of their code from my store. Avoid.

DaveKing Clothing
United Kingdom
2 days using the app
Edited March 2, 2022

This app trying to withdraw money from me even though I canceled my subscription. I don't use your app please remove your payment from my bill.

My Fashion Fever
United Kingdom
1 day using the app
Hextom replied March 5, 2022

Please be assured that there will not be any further charges after you unsubscribe from a paid plan. The charge occurred because you signed up on the paid plan. We have tried to contact you by email a few times to review the charges with you. If you did not receive our emails, please check your spam folder and contact us.

March 24, 2020

Payed for the prodcuts, but there isn´t any translation. Payed for nothing. Don´t know why there are good reviews. DE to Finnish

Finnland MAWA
Finland
About 24 hours using the app
Hextom replied March 25, 2020

Hi, your website is password protected, so we can not see the translation results. We have sent emails to learn more about the potential issue you have experienced, but have not received reply yet. Can you please check the inbox when you get a moment?

January 17, 2020

I have installed this app and tried it but it didn't work. The tasks did not run for me. So I will have to try something else.

The Rugged Beard Company
United Kingdom
About 2 hours using the app