GoodAPI Plant Trees Clean Seas

We have been using GoodAPI for a while now as it fully aligns with our environmental and social responsibility values as a coffee company. Good API has allowed us to plant trees as well as remove plastic bottles from the environment making sure we do our small part in making a change.
The team has been super helpful in getting everything adjusted to our needs and provide a full transparency to our customers what we are doing as well as allowing them to participate in our mission.
The widget is easy to install and implement and feedback we are getting from our customers is great. And we have not seen any impact on loading speeds on our site so that is an extra bonus.

Saif from GoodAPI is an absolute standout.

From the first message, Saif was fast, upbeat, and genuinely focused on making sure everything worked exactly the way I needed it to. He communicated clearly, asked the right questions, and then delivered solutions quickly—without cutting corners. Any time something needed adjusting, he handled it immediately and kept the process smooth and stress-free.

What I appreciated most was Saif’s attitude: patient, professional, and consistently positive. It felt like working with someone who truly cares about the outcome, not just closing a ticket.

I highly recommend Goodapi

I’ve been using GoodAPI for several years on another platform, and when I recently moved my website to Shopify, their support truly stood out.

Not only did they help me transition smoothly, but they also took the extra step of transferring all of my existing metrics, so none of my impact data or badges were reset to zero. For a values-driven business like mine, that continuity matters, and it is something many services would not bother to do.

Every time I reached out through the online chat, I spoke with a real person. No bots and no canned responses. Each interaction was met with kindness, clear communication, and genuine technical knowledge. Saif and the team consistently took the time to understand my setup and make sure everything was working correctly, even when the issue required adjustments on their end.

GoodAPI offers a meaningful product and backs it up with human-centered support and long-term care for its users. I have trusted them for years, and that trust only deepened during my move to Shopify. I highly recommend them to anyone who wants transparent impact tracking paired with excellent support.