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Trexa has significantly reduced our customer support workload. The AI handles most 'Where is my order' queries automatically, saving us hours every day.
As a small Shopify team, Trexa has been a huge help. Before this, our inbox was full of tracking questions, return requests, and cancellation emails. Now customers can handle most of that themselves through a branded page, and when they do need help, the support dashboard gives us useful AI-drafted replies. Very practical app
since installing Trexa, our return process has become much smoother and more organize. Customer can now handle everything themselves
The tracking page looks clean and fully branded. Our customer now stay on our store instead of external tranking sites.
A reliable solution for handling tracking, returns, and support in one place. Simple, effective, and well worth trying.
Trexa made our post-purchase flow feel much more professional. Instead of sending customers to a plain carrier page or making them email us for every return question, we now have a branded order tracking page with self-serve options built in. It gives customers confidence and reduces the amount of manual support we have to do.