Reviews (621)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time profit tracking and automation that eliminates the need for manual spreadsheets. They praise its user-friendly interface, automatic updates, and comprehensive syncing capabilities, especially for monitoring ad spend and profits. Exceptional customer support is frequently highlighted, with quick, effective responses and personalized help for setup and troubleshooting.

July 27, 2024

The customer service is very good.

cemarfa.ro
Romania
2 months using the app
TrueProfit Real-time Profit & LTV tracking replied July 30, 2024

Hello cemarfa.ro Store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

June 5, 2024

Thats the best app ever. The design is so great and if you need any help, then the support service with the live chat is just awesome and they will be instantly there for help! best regards to GABRIEL who helped me!

malivia
Germany
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied June 10, 2024

Hello malivia store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Gabriel
True Profit

July 2, 2024

Vani helped me solve several issues quickly and efficiently. I highly recommend the TrueProfit app for its outstanding features and exceptional customer support. It was truly a great experience!

Zalora
Canada
13 days using the app
TrueProfit Real-time Profit & LTV tracking replied July 4, 2024

Hello Zalora store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

November 17, 2024

Customer Setup team was awesome!

SITORI
Australia
About 1 hour using the app
TrueProfit Real-time Profit & LTV tracking replied November 18, 2024

Hello SITORI store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Durra
True Profit

September 18, 2024

Shiro did a fantastic job answering my questions.

MyGarageGolf.com
United States
2 days using the app
TrueProfit Real-time Profit & LTV tracking replied September 20, 2024

Hello MyGarageGolf.com store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Shiro
True Profit

June 9, 2024

So far great customer service. I was confused about marketing attribution, but they helped me out and made it easy to understand

RetroPixel
United States
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied June 10, 2024

Hello RetroPixel store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

October 19, 2024

Lewis was the rep that we spoke to. Responsive and very helpful in assisting us in setting up TrueProfit. Highly recommended.

Cryocure
Singapore
About 2 hours using the app
TrueProfit Real-time Profit & LTV tracking replied October 21, 2024

Hello, Cryocure store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Lewis
True Profit

August 19, 2024

I was very pleased with Vani's support, thank you!

The PetSolution
Switzerland
About 23 hours using the app
TrueProfit Real-time Profit & LTV tracking replied August 20, 2024

Hello The PetSolution store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

June 27, 2024

By far the best tracking app on Shopify! The UI is super clean and easy to use and set up!

The Love Blanket
United States
13 days using the app
TrueProfit Real-time Profit & LTV tracking replied June 28, 2024

Hello The Love Blanket store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

August 31, 2024

Top Service

KALEAA
Switzerland
2 months using the app
TrueProfit Real-time Profit & LTV tracking replied September 1, 2024

Hello KALEAA store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit