Reviews (402)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its accurate profit analytics and automated spending tracking, especially beneficial for those running paid ads. It offers a variety of customizable profit metrics, with a user-friendly interface and easy setup. Many appreciate its reasonable pricing and responsive, personalized customer support, including Google Meet sessions for troubleshooting. It's described as a game-changer for merchants with multiple marketing channels.

November 29, 2023

The data tracking is very accurate and the customer service will help me solve all my problems.

OPTICREV
United States
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 30, 2023

Hi OPTICREV admin,
Your feedback is incredibly valuable to us. With new feature Marketing Attribution, TrueProfit now can start tracking and attributing conversions for all added marketing channels. Meanwhile, other metrics are pulled directly from the ad channels you are using, so that you don't have to switch between tabs to see your ads performance.

Once again, we genuinely appreciate your kind words and support. Your satisfaction is our utmost priority, and we will continue to enhance our app's features and functionality to ensure it meets and exceeds your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper

November 15, 2023

awesome app amazing customer service mrs. Harper was excellent and really helped me out quickly and explained every step of the way.

My Store
United States
27 days using the app
TrueProfit Real-time Profit & LTV tracking replied November 20, 2023

Hello My Store store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

March 20, 2024

Thanks

Scentio.at
Austria
About 1 hour using the app
TrueProfit Real-time Profit & LTV tracking replied March 21, 2024

Hello Scentio.at store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

April 24, 2024

Great Onboarding service!

Good News Meditations Kids Canada
Canada
11 minutes using the app
TrueProfit Real-time Profit & LTV tracking replied April 25, 2024

Hello Good News Meditations Kids Canada store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible only to users of the Enterprise plan. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

April 27, 2024

Der beste Support den ich jemals bekommen habe (Vani)

memorysnap
Austria
About 2 hours using the app
TrueProfit Real-time Profit & LTV tracking replied May 3, 2024

Hello memorysnap store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

November 9, 2023

Exactly what you need to give visibility on your store's performance!

Ralphmattew
United Arab Emirates
5 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 11, 2023

Hi Ralphmattew admin,
Here is Vani from the TrueProfit team. Your feedback is incredibly valuable to us.
With the Bundling feature, you can effortlessly discover the best product combinations that appeal to your customers and increase your sales.

Once again, we genuinely appreciate your kind words and support. Your satisfaction is our utmost priority, and we will continue to enhance our app's features and functionality to ensure it meets and exceeds your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Vani

October 18, 2023

Have been using this App for 4 years, it improved alot and is the best on the market. Awesome customer service aswell, thank you Vani for assisting me always.

Cataleya Infinity
Austria
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied October 27, 2023

Hi Cataleya Infinity store admin,
Here is Harper from the TrueProfit team.

Thank you for being a part of our journey towards excellence! We are humbled by your positive feedback and the time you've taken to share your experience with our app. Your words inspire us to keep pushing the boundaries of innovation and make our app even more powerful and user-friendly.

With the Product Analytics V2 feature, you can view the Ad spend, Costs, and Net profit for each product on Product Analytics V2. We believe this feature will be helpful in building sales and marketing strategies.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper
TrueProfit team

August 4, 2023

Price is very reasonable and help you keep track on not only ad spend, but other related costs like COGS and custom expenses as well. Support is helpful and responsive. Highly recommended

Himoriwabi Couture
Singapore
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied August 6, 2023

Hi Himoriwabi Couture store admin,
Here is Windy from the TrueProfit team.

Thank you so much for the time to share your experience with us. Your feedback holds immense value for our team, and we sincerely cherish your continued support.
Your complete pleasure is our first goal, and we will keep improving the features and functionality of our app to make sure it meets and exceeds your needs.

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Windy
TrueProfit team

November 23, 2023

Grace has been super nice and very patient, I was stuck on many levels and wasn't sure to stay on the app but now I'm all ready into it! So thanks a lot Grace

Juvio
France
2 days using the app
TrueProfit Real-time Profit & LTV tracking replied November 25, 2023

Hello Juvio store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

June 15, 2023

Fantastic App, the staff are very helpfull 10/10 service, best in the game, being able to track my data in real time been helping me with reaching them higher numbers, i can see all my profits and all my ad spend very usefull :D

Venelo
United Kingdom
6 months using the app
TrueProfit Real-time Profit & LTV tracking replied June 16, 2023

Hello Venelo store admin,

This is Harper from True Profit team. We appreciate your feedback about your experience with our app. On behalf of the team, I would like to thank you deeply for trusting and using our app. We are happy to be a part of your successful business.

With the up-to-the-minute insights we provide, you can optimize your advertising strategies and effectively manage costs to generate more revenue. In the advanced plan you are using, we provide some powerful features for analyzing products to get detailed revenue of each product and some other metrics in the Product Analytics section. This helps you determine which products are driving revenue for your store. At the same time, Product Analysis also has a Bundling feature that helps you predict which products can be sold in combos through previous purchase history to increase sales.

We will constantly strive to improve and develop more features to make your selling as easy and efficient as possible. Thank you for choosing True Profit to accompany you in your business.
If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper
True Profit