Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its accurate tracking of ad spending and profits, eliminating manual calculations. It offers a variety of metrics for precise profit calculations and clear insights into marketing efforts. Merchants appreciate its ease of use, comprehensive features, and affordability. The customer support is proactive and professional, with team members receiving specific praise. The app is considered a game-changer for tracking all expenses and providing a comprehensive business overview, aiding in informed decision-making.

January 18, 2024

Muy amable y atento el soporte!

Andrea Milano
United States
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 20, 2024

Hello Andrea Milano store admin,

Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

December 30, 2023

its a really good app

Peak Luxy
Israel
1 day using the app
TrueProfit Real-time Profit & LTV tracking replied December 31, 2023

Hello Peak Luxy store admin,
Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

November 24, 2023

It's an excellent app for profit analytics.

Evolved Chargers
Sweden
Over 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied November 25, 2023

Hi Evolved Chargers admin,
Your feedback is incredibly valuable to us. With the Bundling feature, you can effortlessly discover the best product combinations that appeal to your customers and increase your sales.

Once again, we genuinely appreciate your kind words and support. Your satisfaction is our utmost priority, and we will continue to enhance our app's features and functionality to ensure it meets and exceeds your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Grace

September 14, 2023

The app is so great and the customer service is so attentive regarding with my problem

Citrance
United Arab Emirates
Over 2 years using the app
TrueProfit Real-time Profit & LTV tracking replied September 18, 2023

Hello Citrance store admin,

Here is Harper from True Profit team. On behalf of the team, thank you so much for sharing your experience with our app and our support quality. We will keep developing more features to bring you more benefits while using True Profit app.

We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
TrueProfit

December 2, 2023

Great customer support and essential app for ecommerce entrepeneurs

ShopSoltide
Australia
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied December 6, 2023

Hello ShopSoltide store admin,
Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

November 2, 2023

support is amazing. highly recommend

Canine Clear
United Kingdom
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 6, 2023

Hello Canine Clear store admin,
Here is Vani from True Profit team. Thank you so much for sharing your experience with our app and our support quality. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

November 24, 2023

Great app for tracking your stores performance

Shapengo
United Kingdom
12 days using the app
TrueProfit Real-time Profit & LTV tracking replied November 25, 2023

Hello Shapengo store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

July 13, 2023

Awesome support ! I love using this app man, thank you harper you are an amazing agent as well, much appreciated.

iloinen
Japan
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied July 19, 2023

Hello iloinen store admin,

From the True Profit team, this is Harper. Thank you very much for sharing your thoughts about our app and the caliber of our customer service on behalf of the entire team. To give you more advantages while using the True Profit app, we will continue to create new features.

There is a current upgrade to Product Analytics version 2 that gives you more information on each product. You can use product analytics to help you analyze data on all of your products to determine which are the most well-liked. Users of our Advanced Plan and higher can access the feature. For further details about this feature, kindly click on this link.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

Please do not hesitate to contact us via our live chat if you have any additional queries.

Best regards,
Harper
TrueProfit

December 1, 2023

Perfect

La UniTienda
United States
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied December 3, 2023

Hello La UniTienda store admin,

Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

May 30, 2023

Fantastic app and great service. Very highly recommended. Easy to setup ad spend integrations and add custom expenses to view a live P&L

Fridge Friend
Australia
24 days using the app
TrueProfit Real-time Profit & LTV tracking replied May 30, 2023

Hi Fridge Friend store admin,
Here is Harper from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Harper
TrueProfit by OneCommerce