Reviews (403)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its accurate profit analytics and automated spending tracking, especially beneficial for those running paid ads. It offers a variety of customizable profit metrics, with a user-friendly interface and easy setup. Many appreciate its reasonable pricing and responsive, personalized customer support, including Google Meet sessions for troubleshooting. It's described as a game-changer for merchants with multiple marketing channels.

Edited March 8, 2020

Best app. Thanks for making a great product. If you want to scale your business, you need to know your profit margin. This is a must-have app with a fair price, highly recommend.

bestpersonality
Vietnam
Over 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied April 2, 2020

Thank you so much for your review. We really appreciate you taking the time out to share your experience with us.

January 4, 2022

I can only recommend trueProfit. It clearly helped us to understand directly and in live whether we are managing profitably with ADs. So we can calculate better for the future. The support is also always available for discrepancies or open questions.

That's ME Style
Germany
Over 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied January 4, 2022

Hi That's ME Style,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics

August 3, 2022

such a good app. good for just watching the net profit and helps me make better profitable business decisions. definitely recommend it.

Chest Binder
Australia
Over 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied August 3, 2022

Hi Chest Binder store admin,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics

Edited April 7, 2021

Nice app !!! I took the premium feature to keep an eyes on my profit. 20 bucks / month is peanuts !
Nice app and nice customer service !
I recommend it to anyone who owns a business !

EasyJean
United States
Over 1 year using the app
February 10, 2023

Very happy with the service from trueprofit. Would recommend everybody that is looking for a profit calculator app.

Wellana
Netherlands
Over 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied February 10, 2023

Hi Wellana store admin,
Here is Harper from the TrueProfit team.

First of all, I sincerely thank you for leaving a review.

We appreciate your feedback and comment about your experience using our app and loving our support.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper
TrueProfit by OneCommerce

July 13, 2023

Awesome support ! I love using this app man, thank you harper you are an amazing agent as well, much appreciated.

iloinen
Japan
About 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied July 19, 2023

Hello iloinen store admin,

From the True Profit team, this is Harper. Thank you very much for sharing your thoughts about our app and the caliber of our customer service on behalf of the entire team. To give you more advantages while using the True Profit app, we will continue to create new features.

There is a current upgrade to Product Analytics version 2 that gives you more information on each product. You can use product analytics to help you analyze data on all of your products to determine which are the most well-liked. Users of our Advanced Plan and higher can access the feature. For further details about this feature, kindly click on this link.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

Please do not hesitate to contact us via our live chat if you have any additional queries.

Best regards,
Harper
TrueProfit

July 20, 2022

This is a pretty good app and they have pretty good customer service. I would recommend this app to anyone who needs to know their profits on their store.

Wheels Savvy
United States
Over 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied July 20, 2022

Hi Wheels Savvy store admin,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics

March 21, 2022

I have been using this app for the past 2 weeks and I have to say it has been the best one out of the other 3 that I tried. Super user-friendly, and supper smooth to use!

The Tactical Revolution
United States
Over 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied March 22, 2022

Hi The Tactical Revolution store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

August 10, 2021

The difference between this and other profit calculators is, that its super easy to set up, there are little to no bugs, the support team answers really really fast and the best of all: They have a mobile app thats super clean and looks amazing! Love to always be able to look up my shop stats whenever i want to :)

GYMGRIZZLY
Germany
Over 1 year using the app
July 23, 2023

Johnson & Windy were both exceptionally helpful. They both answered my questions quickly and allowed me to solve the problem at hand while also giving me more knowledge on the platform. 10/10 customer support!

MyUtopianLyfe
United States
About 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied July 25, 2023

Hi MyUtopianLyfe store admin,
Here is Windy from the TrueProfit team.

We are grateful to you on our heartfelt for taking the time to leave feedback for us, it really encourages us.

The COGS quantity break feature we've incorporated into the app is a result of our team's unwavering dedication. We understand the importance of precise COGS information, and this feature allows you to set it based on item quantity, enabling more accurate calculations.

Your satisfaction remains our utmost priority, and we are unwavering in our commitment to fulfilling your needs. Moving forward, we will continue to fine-tune and expand our app's features and functionality to not only meet but surpass your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Windy
TrueProfit team