Reviews (621)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time profit tracking and automation that eliminates the need for manual spreadsheets. They praise its user-friendly interface, automatic updates, and comprehensive syncing capabilities, especially for monitoring ad spend and profits. Exceptional customer support is frequently highlighted, with quick, effective responses and personalized help for setup and troubleshooting.

May 9, 2024

TrueProfit app support is top-notch! Vani, the support representative, was incredibly helpful. She patiently explained all the features of the app and assisted me in setting it up. Super supportive! Thank You Vani :) Amazing

NORDIC MOVEMENT GROUP
Sweden
About 2 months using the app
TrueProfit Real-time Profit & LTV tracking replied May 10, 2024

Hello NORDIC MOVEMENT GROUP store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

December 7, 2023

I have tried several apps and this one is the best by far. Give it a try you will be glad you did.

Toriant
United States
6 months using the app
TrueProfit Real-time Profit & LTV tracking replied December 10, 2023

Hello Toriant store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

July 3, 2024

Good app and good support

My Store
Bulgaria
9 days using the app
TrueProfit Real-time Profit & LTV tracking replied July 4, 2024

Hello My Store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

December 7, 2023

This is the best app you tracking your numbers by far. Let me save you a lot of time and headaches. Look no further. THIS IS IT

Glittes
United States
11 months using the app
TrueProfit Real-time Profit & LTV tracking replied December 8, 2023

Hello Glittes store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

May 3, 2024

Great customer support, always looking out for you and your data :)

Avellique
Germany
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied May 4, 2024

Hello Avellique store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

January 23, 2024

An absolutely great app! works wonderfully to reflect ALL numbers you need to make sound decisions with a lot of customizations such as custolmised costs and variable costs as well (such as commission on ad spend etc), handling fees (per order or product type) and much more. The free trial is huge plus!

As for the support team, they are extremely wonderful! Harper was a HUGE help in walking us through the app and answering all our questions. Absolutely 100% satisfied!

Thanks Harper!

LABOTHECAIRE
Saudi Arabia
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 24, 2024

Hello LABOTHECAIRE store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

July 12, 2024

true profit was great grace helped me setup easy.

Opulence & Co.
Canada
About 1 hour using the app
TrueProfit Real-time Profit & LTV tracking replied July 13, 2024

Hello Opulence & Co. admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

February 27, 2024

Great app, really precise specially with the transaction fees calculation. Plus they give you the option to add Quantity break COGS. Grace from customer support was really helpful and fast to help me set this up!

RestOtter
United States
6 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 1, 2024

Hello RestOtter store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

October 2, 2024

bra app

Hälsia
Sweden
About 5 hours using the app
TrueProfit Real-time Profit & LTV tracking replied October 3, 2024

Hello, Hälsia store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Lewis
True Profit

April 23, 2024

Grace from support is amazing she is the best! Great app and very helpful for understanding my business.

Puff Delta
United States
7 months using the app
TrueProfit Real-time Profit & LTV tracking replied April 25, 2024

Hello Puff Delta store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit