Reviews (579)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to provide real-time insights into profits and expenses, which helps in making informed business decisions. It automates financial tracking, eliminating the need for manual spreadsheets, and features a user-friendly interface that simplifies complex financial data. Key features appreciated include customized costs, variable costs, and handling fees. The app is noted for its accuracy and seamless operation. The customer support team, including members like Harper, Vani, and Grace, is frequently commended for their responsiveness and effectiveness in problem-solving, often providing real-time assistance and follow-ups via phone or Google Meet. Merchants find it a valuable tool for enhancing financial management and scaling operations.

April 11, 2024

Great support from Vani from the customer service! really helped me a lot with sowing the tool

Eleganza.nl
Netherlands
About 5 hours using the app
TrueProfit Real-time Profit & LTV tracking replied April 12, 2024

Hello Eleganza.nl store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

February 3, 2024

Easier to use than other tracking apps, great customer service.

Phoriva
United States
14 days using the app
TrueProfit Real-time Profit & LTV tracking replied February 6, 2024

Hello Phoriva store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

March 12, 2024

Great app, makes calculating profit so easy. Reasonably priced and they are also pro-active with helping you get set up. Vani from customer support was amazing. Spotted missing parts of my report immediately and then walked me through how to set it up, all without me needing to ask for help. Thank you, highly recommended!

Oono
Australia
About 2 hours using the app
TrueProfit Real-time Profit & LTV tracking replied March 13, 2024

Hello Oono store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

April 25, 2024

Had Easy Conversation

NovaNobility
Canada
18 days using the app
TrueProfit Real-time Profit & LTV tracking replied April 27, 2024

Hello NovaNobility store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Shiro
True Profit

April 24, 2024

Great Onboarding service!

Good News Meditations Kids Canada
Canada
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied April 25, 2024

Hello Good News Meditations Kids Canada store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible only to users of the Enterprise plan. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

January 3, 2024

This APP will save you a TON of time. Dont waste time on sheets. This App works totally automated.

Fantasie-Schmiede
Germany
5 days using the app
TrueProfit Real-time Profit & LTV tracking replied January 7, 2024

Hello Fantasie-Schmiede store admin,
Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

January 9, 2024

love the UI and super helpful customer service too!

Shop Virtuo
United States
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 11, 2024

Hello Shop Virtuo store admin,

Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

April 11, 2024

very good

Vivoall
Netherlands
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied April 12, 2024

Hello Vivoall store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

November 8, 2023

GREAT EXPERIENCE WITH CUSTOMER SUPPORT

Omegazella
United States
5 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 9, 2023

Hello Omegazella store admin,
Here is Harper from True Profit team. Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

January 31, 2024

Plusieurs mois que j'utilise cette app, elle est parfaite pour suivre les chiffres de son commerce en ligne. De plus, le support client est très réactif et disponible ! Je recommande à 100%

GARBELLE
France
7 months using the app
TrueProfit Real-time Profit & LTV tracking replied February 2, 2024

Hello GARBELLE store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit