Reviews (407)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its accurate profit analytics and automated spending tracking, especially beneficial for those running paid ads. It offers a variety of customizable profit metrics, with a user-friendly interface and easy setup. Many appreciate its reasonable pricing and responsive, personalized customer support, including Google Meet sessions for troubleshooting. It's described as a game-changer for merchants with multiple marketing channels.

April 3, 2024

Durra offered great support and let me know that they will monitor my account to make sure all data is being recorded correctly

Austrology
Australia
24 days using the app
TrueProfit Real-time Profit & LTV tracking replied April 4, 2024

Hello Austrology store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

May 3, 2024

Great customer support, always looking out for you and your data :)

Avellique
Germany
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied May 4, 2024

Hello Avellique store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

April 11, 2024

Perfect tracking, always updated, and easy to use. Also, the customer support is on point. 10/10 Recommended!

estra.
Italy
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied April 13, 2024

Hello estra. store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

March 21, 2024

Grace was very knowledgable and helpful. Told me everything I need to know on a google meets call. In terms of the app, there are some small improvements that could be made which Grace noted down but overall it is a very good app. I think we will use it for a long time now.

Dare 2 Share
United Kingdom
7 days using the app
TrueProfit Real-time Profit & LTV tracking replied March 24, 2024

Hello Dare 2 Share store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

May 29, 2024

Shiro helped me solve a problem regarding the sign in through the mobile app in less than 5 minutes, easy solving to easy problems, very quick

Emilia Marino
Spain
19 days using the app
TrueProfit Real-time Profit & LTV tracking replied May 30, 2024

Hello Emilia Marino store admin,
Thank you so much for your kind words! We're also excited to introduce new features to enhance your experience: COGS by Country and Quantity Break. These features allow you to track the cost of goods sold in different countries and apply quantity-based pricing. We hope you find these additions useful!
Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/setting-up-quantity-based-cogs-by-products-1mn4eb6/
If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Shiro
True Profit

April 16, 2024

This app is amazing so far, Durra offers great support, highly recommend

Nulene
Australia
About 2 months using the app
TrueProfit Real-time Profit & LTV tracking replied April 17, 2024

Hello Nulene store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

May 4, 2024

The team was very professional and communicative. This app allows me to see all of my costs in one place. I would definitely recommend. Worth every penny of the price.

Booty Suds
United States
1 day using the app
TrueProfit Real-time Profit & LTV tracking replied May 6, 2024

Hello Booty Suds store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Gabriel
True Profit

March 26, 2024

Very good app with very good Customer support. I have met different people in customer support all of them were super helpful

ShapewearUSA.com
United States
16 days using the app
TrueProfit Real-time Profit & LTV tracking replied March 27, 2024

Hello ShapewearUSA.com store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

May 19, 2024

Vani was very responsive and helpful in getting familiar with TrueProfit! She did an amazing job!:)

mycustomlove
United Arab Emirates
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied May 20, 2024

Hello mycustomlove store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

March 13, 2024

Perfect app for tracking all my sales. Can't find anything else that can compete with this and so far support has helped me get going. An example would be support helped me catch some things before I even realized I needed to do them. Just an outstanding app and customer service!

Sinz's
United States
4 days using the app
TrueProfit Real-time Profit & LTV tracking replied March 14, 2024

Hello Sinz's store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit