Reviews (579)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to provide real-time insights into profits and expenses, which helps in making informed business decisions. It automates financial tracking, eliminating the need for manual spreadsheets, and features a user-friendly interface that simplifies complex financial data. Key features appreciated include customized costs, variable costs, and handling fees. The app is noted for its accuracy and seamless operation. The customer support team, including members like Harper, Vani, and Grace, is frequently commended for their responsiveness and effectiveness in problem-solving, often providing real-time assistance and follow-ups via phone or Google Meet. Merchants find it a valuable tool for enhancing financial management and scaling operations.

February 29, 2024

Super App! Funktioniert einwandfrei und problemlos. Der Support ist auch sehr nett. Schnelle Antworten und super einfache Tipps, die jeder umsetzten kann. Hatte Probleme und Vani hatte mir alles Step-by-Step erklärt. So muss Support sein! Wirklich toll!

alenyo.com
Germany
7 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 2, 2024

Hello alenyo.com store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

April 16, 2024

De app werkt goed en rekent de exacte winst uit. Je krijgt meteen goede hulp binnen de app om alles goed in te stellen. Ik kreeg de hulp van Vani, via de chatfunctie, zij heeft me erg goed geholpen en meteen gecheckt of alles goed staat ingesteld d.m.v. calculaties .

Herlena
Netherlands
5 months using the app
TrueProfit Real-time Profit & LTV tracking replied April 17, 2024

Hello Herlena store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

April 24, 2024

Ottima app, assistenza clienti super utile. Una macchina sforna numeri

STMN Fitness
Italy
24 days using the app
TrueProfit Real-time Profit & LTV tracking replied April 25, 2024

Hello STMN Fitness store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible only to users of the Enterprise plan. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

November 18, 2023

Lovely customer service from Vani. Very Helpful

PlayZone™
Australia
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 20, 2023

Hello PlayZone™ store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

November 26, 2023

Very good, everything is accurate within a $1-$3. Highly recommend

Epiluxe
Australia
17 days using the app
TrueProfit Real-time Profit & LTV tracking replied November 30, 2023

Hi Epiluxe admin,
Your feedback is incredibly valuable to us. With new feature Marketing Attribution, TrueProfit now can start tracking and attributing conversions for all added marketing channels. Meanwhile, other metrics are pulled directly from the ad channels you are using, so that you don't have to switch between tabs to see your ads performance.

Once again, we genuinely appreciate your kind words and support. Your satisfaction is our utmost priority, and we will continue to enhance our app's features and functionality to ensure it meets and exceeds your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper

March 31, 2024

Easy software and the tech team is the best!!

SeiaLuxxBoutique
United States
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied April 2, 2024

Hello SeiaLuxxBoutique store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

April 4, 2024

Tracking everything correctly up to a cent!

ShopAvalo
Canada
27 days using the app
TrueProfit Real-time Profit & LTV tracking replied April 5, 2024

Hello ShopAvalo store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

November 2, 2023

support is amazing. highly recommend

Canine Clear
United Kingdom
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 6, 2023

Hello Canine Clear store admin,
Here is Vani from True Profit team. Thank you so much for sharing your experience with our app and our support quality. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

January 16, 2024

great app to track profits and also great support

Supori
United Kingdom
9 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 18, 2024

Hello Supori store admin,

Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

January 4, 2024

One of the employees, Harper, is very helpful.

ShopAvantrix
United States
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 7, 2024

Hello ShopAvantrix store admin,
Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit