Reviews (621)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time profit tracking and automation that eliminates the need for manual spreadsheets. They praise its user-friendly interface, automatic updates, and comprehensive syncing capabilities, especially for monitoring ad spend and profits. Exceptional customer support is frequently highlighted, with quick, effective responses and personalized help for setup and troubleshooting.

January 4, 2022

I couldn't recommend this app enough, it has saved us so much time on calculating our daily profits. All our FB/Google/TikTok etc. adspend is updated in real time showing our exact profits throughout the day. If I ever have any questions about the app the customer service team is super helpful. If you're still calculating your profits manually, this app is a necessity.

Smartbud
United Kingdom
About 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied January 4, 2022

Hello Max,

This is Harper from TrueProfit Team.

First of all, thank you for the love with True Profit.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!

Harper
TrueProfit - Profit & Lost, LTV Analytics

February 18, 2022

Good app for measuring the important metrics, simple to use. I recommend it get an email daily, weekly to keep track of things.

hollywood mirrors
United Kingdom
About 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied February 18, 2022

Hi hollywood mirrors store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

December 19, 2022

very good and much cheaper than others , i recommend as they have a live chat also and very responsive thank you

Amebys
France
About 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied December 19, 2022

Hi Amebys store admin,
Here is Harper from the TrueProfit team.

First of all, I sincerely thank you for leaving a review.

We appreciate your feedback and comment about your experience using our app and loving our support.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper
TrueProfit by OneCommerce

January 29, 2024

TrueProfit is a very good app to have an overview of your business, every owner store should have it.. It's easy to manage.
I had the pleasure to be assist by Vani when I got a problem, she was very helpul, understood my problem and resolved quickly and wisely. She is an excellent assistant, I recomment.
Thank you again.

CUISAMIX EN
France
11 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 30, 2024

Hello CUISAMIX EN store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

October 2, 2020

This app has been a game changer for us! We've been struggling to get this information. It shows profit on a real time bases after all COGS, transaction fee and shipping fee. With real time info - now it's easier to scale and start spending money on ads. Without having to go off estimations. Great app!

Guitar Head
United States
About 1 year using the app
July 23, 2023

Johnson & Windy were both exceptionally helpful. They both answered my questions quickly and allowed me to solve the problem at hand while also giving me more knowledge on the platform. 10/10 customer support!

MyUtopianLyfe
United States
About 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied July 25, 2023

Hi MyUtopianLyfe store admin,
Here is Windy from the TrueProfit team.

We are grateful to you on our heartfelt for taking the time to leave feedback for us, it really encourages us.

The COGS quantity break feature we've incorporated into the app is a result of our team's unwavering dedication. We understand the importance of precise COGS information, and this feature allows you to set it based on item quantity, enabling more accurate calculations.

Your satisfaction remains our utmost priority, and we are unwavering in our commitment to fulfilling your needs. Moving forward, we will continue to fine-tune and expand our app's features and functionality to not only meet but surpass your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Windy
TrueProfit team

April 4, 2024

toller und schneller kundensupport!

talking hands flipbooks
Germany
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied April 5, 2024

Hello talking hands flipbooks store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

February 16, 2022

This app really helped us to get a better overview over our profits and we are able to make better decisions! 5/5

BAEBEAUTY.CH
Switzerland
About 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied February 16, 2022

Hi BAEBEAUTY.CH store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

February 29, 2024

Super App! Funktioniert einwandfrei und problemlos. Der Support ist auch sehr nett. Schnelle Antworten und super einfache Tipps, die jeder umsetzten kann. Hatte Probleme und Vani hatte mir alles Step-by-Step erklärt. So muss Support sein! Wirklich toll!

alenyo.com
Germany
7 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 2, 2024

Hello alenyo.com store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

January 26, 2021

This type of app is underrated simply because it wasn't built to make sales. It does, however, help monitor the money in and out, which is essentially what I care about. Congrats to the team behind this app on creating a truly necessary tool. Best in the market I dare say.

Omega Chair
United States
About 1 year using the app