Reviews (621)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time profit tracking and automation that eliminates the need for manual spreadsheets. They praise its user-friendly interface, automatic updates, and comprehensive syncing capabilities, especially for monitoring ad spend and profits. Exceptional customer support is frequently highlighted, with quick, effective responses and personalized help for setup and troubleshooting.

October 31, 2022

Excellent and quickly technical support, and features are easy to use, and it also has mobile version

Cushion Lab
United States
Over 2 years using the app
TrueProfit Real-time Profit & LTV tracking replied October 31, 2022

Hi Cushion Lab store admin,
Here is Harper from the TrueProfit team.

First of all, I sincerely thank you for leaving a review.

We appreciate your feedback and comment about your experience using our app and loving our support.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper
TrueProfit by OneCommerce

September 14, 2023

The app is so great and the customer service is so attentive regarding with my problem

Citrance
United Arab Emirates
Over 2 years using the app
TrueProfit Real-time Profit & LTV tracking replied September 18, 2023

Hello Citrance store admin,

Here is Harper from True Profit team. On behalf of the team, thank you so much for sharing your experience with our app and our support quality. We will keep developing more features to bring you more benefits while using True Profit app.

We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
TrueProfit

March 20, 2024

Thanks

Scentio.at
Austria
About 1 hour using the app
TrueProfit Real-time Profit & LTV tracking replied March 21, 2024

Hello Scentio.at store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

December 22, 2023

Accurate

ShopVentara™️
United States
27 days using the app
TrueProfit Real-time Profit & LTV tracking replied December 24, 2023

Hello ShopVentara™️ store admin,
Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

August 25, 2022

I have been using TrueProfit for well over a year now and I'm very happy with it. The customer support is also on point. Big thumbs up for Windy. you rock!

The Pocket Perfume
United Arab Emirates
Over 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied August 25, 2022

Hi The Pocket Perfume store admin,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics

April 12, 2023

This app is an absolute must-have for any online shop. It allows you to always have a complete picture of the financial situation of your shop quickly and accurately. Customer service is prompt and competent.

DRiiBE
Switzerland
Over 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied April 16, 2023

Hi DRiiBE store admin,
Here is Harper from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Harper
TrueProfit by OneCommerce

November 16, 2022

I used this app to help me track my store statistics and profit. It is the best one I've found on the app store. Windy from the app support team helped me with every detail I asked about. I can't thank her enough. I've requested some extra features to be added and they are working on this. I'm sure they will do their best as always. Keep it up, guys.

Roona Beauty | رونا بيوتي
Saudi Arabia
Over 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied November 16, 2022

Hi Roona Beauty | رونا بيوتي store admin,
Here's Windy from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to make your experience better, we will keep on improving our services for valued TrueProft users like you. Thank you for the loving words you've shared, and thank you for being the best part of TrueProfit app.

Also, I highly recommend you to check our blog for latest news regarding not only TrueProfit, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Windy
TrueProfit by OneCommerce

February 2, 2023

Ottima per tutti i calcoli relativi all'ecommerce. Mi ha fatto risparmiare molto tempo. Ottimo supporto via chat!

MeatCrew.it
Italy
Over 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied February 2, 2023

Hi MeatCrew.it store admin,
Here is Windy from the TrueProfit team.

First of all, I sincerely thank you for leaving a review.

We appreciate your feedback and comment about your experience using our app and loving our support.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Best regards,
Windy
TrueProfit by OneCommerce

March 13, 2023

This is the best analytics app I've found so far! Also, support is quick and helpful (thanks Harper). Keep up the good work!

Gitelle
Estonia
Over 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied March 13, 2023

Hi Gitelle store admin,
Here is Harper from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to make your experience better, we will keep on improving our services for valued TrueProft users like you. Thank you for the loving words you've shared, and thank you for being the best part of TrueProfit app.

Also, I highly recommend you to check our blog for latest news regarding not only TrueProfit, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Harper
TrueProfit by OneCommerce

November 11, 2022

Very good service. The app works really well and I am able to calculate my profits seemingly.
Happy with the app!
Giang provided great service.

OrthoJointRelief
United Kingdom
Over 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied November 13, 2022

Hi OrthoJointRelief store admin,
Here is Harper from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to make your experience better, we will keep on improving our services for valued TrueProft users like you. Thank you for the loving words you've shared, and thank you for being the best part of TrueProfit app.

Also, I highly recommend you to check our blog for latest news regarding not only TrueProfit, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Harper
OneCommerce