Reviews (403)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its accurate profit analytics and automated spending tracking, especially beneficial for those running paid ads. It offers a variety of customizable profit metrics, with a user-friendly interface and easy setup. Many appreciate its reasonable pricing and responsive, personalized customer support, including Google Meet sessions for troubleshooting. It's described as a game-changer for merchants with multiple marketing channels.

November 24, 2020

Hoang has been a great help with getting everything connected and integrated! Software is amazing for reading easy and fast stats!

Dot Com Product
United States
7 days using the app
June 24, 2022

Just started using it and very happy so far. No more big spreadsheets with lots of formulas. Stats are ready and waiting for analysis. Excellent service as well, thanks to Harper and the team.

Ethical by Nature
Australia
6 days using the app
TrueProfit Real-time Profit & LTV tracking replied June 24, 2022

Hi Ethical by Nature store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

March 7, 2022

Very kind, s/o Harper Recommend this app for anytime for easy to set-up and the support team is fire

REALTAKAI
United States
2 days using the app
TrueProfit Real-time Profit & LTV tracking replied March 7, 2022

Hi REALTAKAI store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

March 21, 2022

Impressive app. The only one I have found which lets you set shipping costs per variant (which is critical for ecom, given shipping costs likely change per country, per item) due to size differences etc... Really good overall

The Brooklyn Pet Store
New Zealand
1 day using the app
TrueProfit Real-time Profit & LTV tracking replied March 21, 2022

Hi The Brooklyn Pet Store store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

March 13, 2023

This is the best analytics app I've found so far! Also, support is quick and helpful (thanks Harper). Keep up the good work!

Gitelle
Estonia
About 14 hours using the app
TrueProfit Real-time Profit & LTV tracking replied March 13, 2023

Hi Gitelle store admin,
Here is Harper from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to make your experience better, we will keep on improving our services for valued TrueProft users like you. Thank you for the loving words you've shared, and thank you for being the best part of TrueProfit app.

Also, I highly recommend you to check our blog for latest news regarding not only TrueProfit, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Harper
TrueProfit by OneCommerce

November 12, 2023

Best support ever Vani is the Best and BEST APP EVERY

PuppyLab
France
40 minutes using the app
TrueProfit Real-time Profit & LTV tracking replied November 15, 2023

Hello PuppyLab store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

October 3, 2023

amazing customer support from harper. went above and beyond to help me with an issue i was facing!

Seleneteeth
United Kingdom
About 3 hours using the app
TrueProfit Real-time Profit & LTV tracking replied October 16, 2023

Hello Seleneteeth store admin,

Here is Harper from True Profit team. We want to thank you from the bottom of our hearts for choosing our app and for taking the time to leave a review. We value your opinions very much, and we thank you sincerely for your help.

The software displays the ideal product combinations in addition to the net profit in real time. You can easily find the top product combinations that appeal to your clients and boost your sales by using the bundling tool.

We want to thank you again for your support and good thoughts. Your complete pleasure is our first goal, and we will keep improving the features and functionality of our app to make sure it meets and exceeds your needs.

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
TrueProfit

February 24, 2023

Awesome! They were incredibly fast to reply and solved my issue in no time shortly after installing the app.

I highly recomend it! :)

AvenGear
United States
20 minutes using the app
TrueProfit Real-time Profit & LTV tracking replied February 24, 2023

Hi AvenGear store admin,
Here's Windy from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to make your experience better, we will keep on improving our services for valued TrueProft users like you. Thank you for the loving words you've shared, and thank you for being the best part of TrueProfit app.

Also, I highly recommend you to check our blog for latest news regarding not only TrueProfit, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Windy
TrueProfit by OneCommerce

April 23, 2024

Raw Spiritual
United Arab Emirates
11 months using the app
TrueProfit Real-time Profit & LTV tracking replied May 6, 2024

Hello Raw Spiritual store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

May 31, 2024

Carlota Ruiz
Spain
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied June 1, 2024

Hello Carlota Ruiz store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit