Reviews (621)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time profit tracking and automation that eliminates the need for manual spreadsheets. They praise its user-friendly interface, automatic updates, and comprehensive syncing capabilities, especially for monitoring ad spend and profits. Exceptional customer support is frequently highlighted, with quick, effective responses and personalized help for setup and troubleshooting.

November 1, 2023

amazing app

Unik
Belgium
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 6, 2023

Hello Unik store admin,

Here is Vani from True Profit team. On behalf of the team, thank you so much for sharing your experience with our app and our support quality. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

November 10, 2023

Great Customer Service.....

Exotic Knife
United States
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 13, 2023

Hi Exotic Knife store admin,
Here is Grace from TrueProfit team. Thank you for leaving a review. The COGS quantity break feature we've incorporated into the app is a result of our team's unwavering dedication. We understand the importance of precise COGS information, and this feature allows you to set it based on item quantity, enabling more accurate calculations.

Your satisfaction remains our utmost priority, and we are unwavering in our commitment to fulfilling your needs. Moving forward, we will continue to fine-tune and expand our app's features and functionality to not only meet but surpass your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Grace
True Profit

November 2, 2023

support is amazing. highly recommend

Canine Clear
United Kingdom
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 6, 2023

Hello Canine Clear store admin,
Here is Vani from True Profit team. Thank you so much for sharing your experience with our app and our support quality. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

November 18, 2023

Lovely customer service from Vani. Very Helpful

PlayZone™
Australia
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 20, 2023

Hello PlayZone™ store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

October 26, 2023

TrueProfit has been great in allowing us to not have to guess what our profits are!

GetLumiLight
United Kingdom
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied October 31, 2023

Hi GetLumiLightstore admin,
Here is Harper from the TrueProfit team.

Thank you so much for leaving a review for our app. We are excited to inform you about our latest feature, which enables you to easily monitor the advertising expenses, costs, and net profit associated with each product using Product Analytics V2.
We are confident that this functionality will prove highly beneficial for you as you develop your sales and marketing strategies.

If you have any further questions, please do not hesitate to reach out via live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

November 11, 2023

Takes some getting used too, but once the app is setup it is a really great and easy way to track profits and charges allowing you as the store owner to know exactly where your money is going and how much you are taking in.

Cozy Shark
United States
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 13, 2023

Hello Cozy Shark store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

November 11, 2023

True profit is a great app, gives you accurate way to track your business :) this is the best!

MaleEmporio
Canada
About 2 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 13, 2023

Hello SUNSARA store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

Edited December 15, 2023

This Profit calc app has the best price/value. I has everything I need to have a clear view on my P&L. The support team is very responsive as well.

Magnilink
Belgium
Over 3 years using the app
TrueProfit Real-time Profit & LTV tracking replied March 3, 2022

Hi Magnilink store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

April 4, 2022

the app is really awesome for tracking net profit. You can deduct product costs, adspent like facebook,google snapchat and even tiktok which is awesome. Use it on a daily base. Also the support ist very friendly. Harper assists me whenever i need something, and answered in a few minutes. Very satisfied

Nailsome
Germany
About 3 years using the app
TrueProfit Real-time Profit & LTV tracking replied April 4, 2022

Hi Nailsome store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

August 11, 2022

This is a great app, we have used it for over a year now. The support team are quick and efficient as well.

contempee
United Kingdom
Over 2 years using the app
TrueProfit Real-time Profit & LTV tracking replied August 11, 2022

Hi contempee store admin,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics