Reviews (621)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time profit tracking and automation that eliminates the need for manual spreadsheets. They praise its user-friendly interface, automatic updates, and comprehensive syncing capabilities, especially for monitoring ad spend and profits. Exceptional customer support is frequently highlighted, with quick, effective responses and personalized help for setup and troubleshooting.

March 15, 2024

Hervorragendes Tool um alle Finanzen im Überblick zu behalten. Die Programmierung ist sehr leicht und man kann in kürze alle wichtigen Daten sehen. Support sehr freundlich und hilft direkt bei Fragen.

YourScooter: Dein E-Scooter Zubehör & Ersatzteile Shop
Germany
About 2 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 18, 2024

Hello YourScooter: Dein E-Scooter Zubehör & Ersatzteile Shop store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

January 26, 2024

Really good app, so usefull!

Gleam Soap
United States
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 27, 2024

Hello Gleam Soap store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

July 29, 2022

This app is amazing and the customer support is great. Harper helped me so much with the settings. Thank you!

Babyshok
Bulgaria
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied July 29, 2022

Hi Babyshok store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

January 2, 2024

I received the fastest reply and utmost cooperation from this amazing team of TrueProfite. Grace was the one who contacted me and guided me through all queries I had.

Afterall, I Hapily Subscribed :)
(Im not at gunpoint. Just trying to return some favour for Grace for her kind support)

Wholesale Souq
Oman
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 4, 2024

Hello Wholesale Souq store admin,

Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

November 10, 2023

Great Customer Service.....

Exotic Knife
United States
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 13, 2023

Hi Exotic Knife store admin,
Here is Grace from TrueProfit team. Thank you for leaving a review. The COGS quantity break feature we've incorporated into the app is a result of our team's unwavering dedication. We understand the importance of precise COGS information, and this feature allows you to set it based on item quantity, enabling more accurate calculations.

Your satisfaction remains our utmost priority, and we are unwavering in our commitment to fulfilling your needs. Moving forward, we will continue to fine-tune and expand our app's features and functionality to not only meet but surpass your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Grace
True Profit

January 4, 2024

One of the employees, Harper, is very helpful.

ShopAvantrix
United States
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 7, 2024

Hello ShopAvantrix store admin,
Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

Edited March 22, 2022

Wild! I am a happy camper with this app. Took me 20-30 mins to familiarize myself with its dashboard. Spot a couple of pricing mistakes I had made, key in the shipping rates via product and shipping region, and...BAM! One week's tedious work on a spreadsheet was all covered in less than an hour. Lean back on my chair, hands behind my head, staring at its beautiful dashboard and smiling ear to ear like a Wall Street trader on a winning streak. Everything about this app is such a beauty. Damn it! Wish I knew about this app much earlier on and save me the miserable tons of hours doing the most painfully dead boring thing on the planet after taxes - number accuracies and spreadsheets!!!

Clicxco
United States
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 22, 2022

Hi Clicxco store admin,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics

January 18, 2024

Muy amable y atento el soporte!

Andrea Milano
United States
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 20, 2024

Hello Andrea Milano store admin,

Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

July 23, 2023

Very helpful and fast answers. Find out the answer that I was looking for when I was speaking with support :)

Rebrise
United States
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied July 24, 2023

Hi Rebrise store admin,
Here is Windy from the TrueProfit team.

Thank you for being a part of our journey towards excellence! We are truly humbled by your positive feedback and the time you've taken to share your experience with our app. Your words inspire us to keep pushing the boundaries of innovation and make our app even more powerful and user-friendly.

Our team has worked tirelessly to ensure that the app not only provides real-time net profit information but also empowers you with the COGS quantity break feature. Through this feature, you can get more exact COGS by setting it based on item quantity.

Rest assured that we are committed to your satisfaction, and your needs remain at the forefront of our efforts. As we move forward, we will continue refining and enhancing our app's features and functionality to not just meet but exceed your expectations. Your support is the driving force behind our progress, and we look forward to delivering an even better experience for you and all our users. Thank you once again for choosing us and being a part of our app's success story!

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Windy
TrueProfit team

January 31, 2024

Very useful, shows everything you need in one central place

Naxir
United Kingdom
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied February 2, 2024

Hello Naxir store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit