Reviews (579)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to provide real-time insights into profits and expenses, which helps in making informed business decisions. It automates financial tracking, eliminating the need for manual spreadsheets, and features a user-friendly interface that simplifies complex financial data. Key features appreciated include customized costs, variable costs, and handling fees. The app is noted for its accuracy and seamless operation. The customer support team, including members like Harper, Vani, and Grace, is frequently commended for their responsiveness and effectiveness in problem-solving, often providing real-time assistance and follow-ups via phone or Google Meet. Merchants find it a valuable tool for enhancing financial management and scaling operations.

June 10, 2022

Very efficient with helping us set up. The app looks great at first glance and the team is on hand to support. Thanks very much!
Jordan

Fit & Fly Sportswear
United Kingdom
8 months using the app
TrueProfit Real-time Profit & LTV tracking replied June 10, 2022

Hi Fit & Fly Sportswear store admin,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics

September 15, 2023

Had a few questions about the app and was helped within minutes. Even got on a call with Harper she explained everything very good. And now it is all setup right, Will definitely be using this app. Thanks Harper!

Vivantia
Netherlands
8 months using the app
TrueProfit Real-time Profit & LTV tracking replied September 18, 2023

Hello Vivantia store admin,

Here is Harper from True Profit team. We want to thank you from the bottom of our hearts for choosing our app and for taking the time to leave a review. We value your opinions very much, and we thank you sincerely for your help.

The software displays the ideal product combinations in addition to the net profit in real-time. You can easily find the top product combinations that appeal to your clients and boost your sales by using the bundling tool.

We want to thank you again for your support and good thoughts. Your complete pleasure is our first goal, and we will keep improving the features and functionality of our app to make sure it meets and exceeds your needs.

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
TrueProfit

February 28, 2022

Knowing your numbers to be able to make decisions is the most vital thing for your business. TrueProfit does that, simplified and super user friendly. I did not had to read any manuals or anything to understand. 100% Recommend!

FlexTrainer X
United States
8 months using the app
TrueProfit Real-time Profit & LTV tracking replied February 28, 2022

Hi FlexTrainer X store admin,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics

July 10, 2020

Great apps, got new exciting features. Way better than Ordermetrics (Shittymetrics). The support team is super responsive and helpful.

Kyle-Store-4
United States
7 months using the app
July 18, 2023

Gute App - Lädt nur manchmal etwas langsam.
Auch sehr netter Support, hat mir sofort geholfen und alles funktioniert

SOLID RINGS
Germany
7 months using the app
TrueProfit Real-time Profit & LTV tracking replied July 19, 2023

Hi SOLID RINGS store admin,
Here is Windy from the TrueProfit team.

We want to express our deep gratitude for choosing our app and taking the time to share your experience with us. Your feedback holds immense value for our team, and we sincerely cherish your continued support.

Our app goes beyond providing real-time net profit insights, it also offers the ability to track Revenue (UTM) and ROAS for each advertising platform. This empowers you to analyze the return on investment for every unit of advertising cost, allowing you to devise an effective marketing strategy tailored to each advertising channel.

Once again, we are genuinely touched by your kind words and ongoing support. Your satisfaction remains our top priority, and we are committed to continuously improving our app's features and functionality to meet and exceed your expectations. We look forward to serving you even better in the future. Thank you for being a part of our journey!

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Windy
TrueProfit team

Edited June 17, 2022

App works excellent and we have used it for a while. The customer service is really helpful and on point. Especially Harper is always there to assist.

BOXR Underwear
Netherlands
7 months using the app
TrueProfit Real-time Profit & LTV tracking replied June 17, 2022

Hi BOXR Underwear store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

March 15, 2022

Love using the app. Shows me all the relevant information I need to properly run my business. I love that it easily integrates with FB, Google, TikTok to pull ad spend from different platforms & automatically converts the currency to your store's default currency. One thing I would like to be added is being able to add customized shipping cost for 2+ items being shipped together.

Gift Home Metal
Canada
7 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 16, 2022

Hi Gift Home Metal store admin,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics

September 18, 2020

Only just installed today & so far everything is brilliant. Will defo be buying the paid version after my trail. Hoang (support chat) is very fast and helpful!

Prayer Lamp
United Kingdom
7 months using the app
TrueProfit Real-time Profit & LTV tracking replied September 22, 2020

That sounds terrific! Thanks for the love.

March 28, 2023

great app really breaks down your true numbers to run your business . highly suggest this app if you want to grow your business

Savage Yet Civilized Apparel
United States
7 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 28, 2023

Hi Savage Yet Civilized Apparel store admin,
Here is Harper from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Harper
TrueProfit by OneCommerce

July 8, 2020

Great app. Support is next level too. At a fraction of the cost of others, it's a no brainer. Take that from someone who's used the expensive ones :)

CRAFTD London
United Kingdom
7 months using the app