Reviews (621)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time profit tracking and automation that eliminates the need for manual spreadsheets. They praise its user-friendly interface, automatic updates, and comprehensive syncing capabilities, especially for monitoring ad spend and profits. Exceptional customer support is frequently highlighted, with quick, effective responses and personalized help for setup and troubleshooting.

March 6, 2022

Helpful with anything I need regarding the app. I had a feeling my sales tax wasnt tracking properly but they quickly helped me identify that it was

Donna Bella
United States
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 6, 2022

Hi Donna Bella store admin,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics

November 2, 2023

support is amazing. highly recommend

Canine Clear
United Kingdom
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 6, 2023

Hello Canine Clear store admin,
Here is Vani from True Profit team. Thank you so much for sharing your experience with our app and our support quality. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

June 16, 2022

This app is truly the best profit calculator app ! It combines all your cogs , payment fees and shipping so you can see a detailed breakdown of everything exactly how it should be. I'm done using spreadsheets this is is so much more easier to keep track of profit and losses per day.. especially when you're working with teams and have systems in place - monitoring profits and loss is crucial !! Thank you True Profit !!

SwayFits
United Kingdom
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied June 16, 2022

Hi SwayFits store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

March 21, 2023

Wendy went above and beyond to help me and show me how to set up app. 10 out of 10 customer service.

GLACIFY
United States
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 22, 2023

Hi GLACIFY store admin,
Here is Windy from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to make your experience better, we will keep on improving our services for valued TrueProft users like you. Thank you for the loving words you've shared, and thank you for being the best part of TrueProfit app.

Also, I highly recommend you to check our blog for latest news regarding not only TrueProfit, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Windy
TrueProfit by OneCommerce

August 16, 2022

Very much uselful, it has currency exchange so if you are fom anothe country you dont have to use usd all the time

Brauden
Chile
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied August 16, 2022

Hi Brauden store admin,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics

July 9, 2020

Very good app i recommand it. If you know what you do you can calcul all of your fees easily. Thank you

SKINPRO™
France
3 months using the app
October 30, 2021

Happy with TrueProfit. We moved from OrderMetrics as they secretly seemed to be increasing the price to 100 dollars a month based on the amount of revenue we did thinking that we wouldn't notice. I recommend trueprofit, very simple to use, and connects with Facebook, Google, Snapchat, tiktok and many more ad platforms.

ScentWizz
Australia
3 months using the app
November 27, 2023

best app ever! you have almost every feature you needs to track all your expenses, and the support is super responsive and helpful!

Preeds
United States
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 30, 2023

Hi Preeds admin,
Your feedback is incredibly valuable to us. With new feature Marketing Attribution, TrueProfit now can start tracking and attributing conversions for all added marketing channels. Meanwhile, other metrics are pulled directly from the ad channels you are using, so that you don't have to switch between tabs to see your ads performance.

Once again, we genuinely appreciate your kind words and support. Your satisfaction is our utmost priority, and we will continue to enhance our app's features and functionality to ensure it meets and exceeds your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper

November 29, 2023

The data tracking is very accurate and the customer service will help me solve all my problems.

OPTICREV
United States
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 30, 2023

Hi OPTICREV admin,
Your feedback is incredibly valuable to us. With new feature Marketing Attribution, TrueProfit now can start tracking and attributing conversions for all added marketing channels. Meanwhile, other metrics are pulled directly from the ad channels you are using, so that you don't have to switch between tabs to see your ads performance.

Once again, we genuinely appreciate your kind words and support. Your satisfaction is our utmost priority, and we will continue to enhance our app's features and functionality to ensure it meets and exceeds your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper

January 25, 2023

Really helpful!! Thanks!
Can't work without true profit.
Customer support is also very good, the reply within seconds.

CARDER AMSTERDAM
Netherlands
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 25, 2023

Hi CARDER AMSTERDAM store admin,
Here's Windy from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to make your experience better, we will keep on improving our services for valued TrueProft users like you. Thank you for the loving words you've shared, and thank you for being the best part of TrueProfit app.

Also, I highly recommend you to check our blog for latest news regarding not only TrueProfit, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Windy
TrueProfit by OneCommerce