Reviews (621)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time profit tracking and automation that eliminates the need for manual spreadsheets. They praise its user-friendly interface, automatic updates, and comprehensive syncing capabilities, especially for monitoring ad spend and profits. Exceptional customer support is frequently highlighted, with quick, effective responses and personalized help for setup and troubleshooting.

August 25, 2022

App works just perfect. The set up is easy and done within 2 minutes.
The support instantly contacted me if I needed help with something and was very kind. The integration with TikTok and Facebook is very easy and works great.
Would definitely recommend this app!

sorrynotsocial
Germany
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied August 25, 2022

Hi sorrynotsocial store admin,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics

October 18, 2023

Have been using this App for 4 years, it improved alot and is the best on the market. Awesome customer service aswell, thank you Vani for assisting me always.

Cataleya Infinity
Austria
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied October 27, 2023

Hi Cataleya Infinity store admin,
Here is Harper from the TrueProfit team.

Thank you for being a part of our journey towards excellence! We are humbled by your positive feedback and the time you've taken to share your experience with our app. Your words inspire us to keep pushing the boundaries of innovation and make our app even more powerful and user-friendly.

With the Product Analytics V2 feature, you can view the Ad spend, Costs, and Net profit for each product on Product Analytics V2. We believe this feature will be helpful in building sales and marketing strategies.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper
TrueProfit team

February 19, 2022

Super easy to set up. The best way to track your money. Super responsive support team I can say no more!

Night Ribbon
Bulgaria
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied February 19, 2022

Hello Night Ribbon admin,

This is Harper from TrueProfit Team.

First of all, thank you for the love with True Profit.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!

Harper
TrueProfit - Profit & Lost, LTV Analytics

November 18, 2023

Lovely customer service from Vani. Very Helpful

PlayZone™
Australia
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 20, 2023

Hello PlayZone™ store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

June 9, 2020

Great customer service and app. Highly recommended. I have been using it for the past 3 months now :)

FetchlyCo
Australia
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied June 10, 2020

Thank you for your review. Your kind words are greatly appreciated!

December 30, 2023

First day using the app, great customer service. They will take care of you! I look forward to using this app more.

PrimeXmple
United States
2 months using the app
TrueProfit Real-time Profit & LTV tracking replied December 31, 2023

Hello PrimeXmple store admin,
Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

December 21, 2020

Really helpful! Great support also! It gave me the insights needed to run the financial side of my business

Disena.nl
Netherlands
3 months using the app
October 26, 2023

TrueProfit has been great in allowing us to not have to guess what our profits are!

GetLumiLight
United Kingdom
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied October 31, 2023

Hi GetLumiLightstore admin,
Here is Harper from the TrueProfit team.

Thank you so much for leaving a review for our app. We are excited to inform you about our latest feature, which enables you to easily monitor the advertising expenses, costs, and net profit associated with each product using Product Analytics V2.
We are confident that this functionality will prove highly beneficial for you as you develop your sales and marketing strategies.

If you have any further questions, please do not hesitate to reach out via live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

November 11, 2023

Takes some getting used too, but once the app is setup it is a really great and easy way to track profits and charges allowing you as the store owner to know exactly where your money is going and how much you are taking in.

Cozy Shark
United States
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 13, 2023

Hello Cozy Shark store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

March 30, 2024

Really good customer service and the platform has everything you need. I recommend!

ShopNevaro
United Kingdom
20 days using the app
TrueProfit Real-time Profit & LTV tracking replied April 4, 2024

Hello ShopNevaro store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit