Reviews (621)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time profit tracking and automation that eliminates the need for manual spreadsheets. They praise its user-friendly interface, automatic updates, and comprehensive syncing capabilities, especially for monitoring ad spend and profits. Exceptional customer support is frequently highlighted, with quick, effective responses and personalized help for setup and troubleshooting.

February 29, 2024

Great Customer Support!

The Beat Node
Sweden
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied March 1, 2024

Hello The Beat Node store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

February 23, 2023

Great app and great customer support. Harper really helped me to setup the analytics and did so very fast.

Stacial
Canada
2 months using the app
TrueProfit Real-time Profit & LTV tracking replied February 24, 2023

Hi Stacial store admin,
Here's Harper from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to make your experience better, we will keep on improving our services for valued TrueProft users like you. Thank you for the loving words you've shared, and thank you for being the best part of TrueProfit app.

Also, I highly recommend you to check our blog for latest news regarding not only TrueProfit, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Harper
TrueProfit by OneCommerce

April 19, 2024

The App works extremely well and the customer service is amazing. Definitely recommend!

VIVELLA
Australia
8 days using the app
TrueProfit Real-time Profit & LTV tracking replied April 20, 2024

Hello VIVELLA store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

November 16, 2022

It's super useful and it's beginner-friendly! Saves hours of calculations. It's a must-have for every store even if you are beginner so you can clearly see your profits/losses.

GLOW-CAP.com
United Kingdom
2 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 16, 2022

Hi GLOW-CAP.com store admin,
Here is Harper from the TrueProfit team.

First of all, I sincerely thank you for leaving a review.

We appreciate your feedback and comment about your experience using our app and loving our support.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper
TrueProfit by OneCommerce

December 17, 2021

great app ,great service, exactly what i want to know better about my shop.highly recommendate it...

uwinshair.com
China
2 months using the app
TrueProfit Real-time Profit & LTV tracking replied December 23, 2021

Hi uwinshair.com

This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!

Harper
TrueProfit - Profit & Lost, LTV Analytics

December 27, 2022

Good customer service and easy to use! It does make calculating profitability analytics much easier and trouble free

Itakico
Canada
2 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 3, 2023

Hi Itakico store admin,
Here is Harper from the TrueProfit team.

First of all, I sincerely thank you for leaving a review.

We appreciate your feedback and comment about your experience using our app and loving our support.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper
TrueProfit by OneCommerce

June 12, 2023

I really like the app. It is so easy to see the real profit margin within a seconds. It is accurate according to the spends and revenue. I also really appreciate the customer support which is always on point. REALLY RECOMMEND

BetterTan
United States
2 months using the app
TrueProfit Real-time Profit & LTV tracking replied June 12, 2023

Hi BetterTan store admin,
Here is Windy from the TrueProfit team.

We would like to express our heartfelt gratitude for choosing our app and taking the time to share your experience about our app. Your feedback is incredibly valuable to us, and we sincerely appreciate your support.

The app doesn't only show the net profit in real time, it also shows you the perfect product combinations. With the Bundling feature, you can effortlessly discover the best product combinations that appeal to your customers and increase your sales.

Once again, we genuinely appreciate your kind words and support. Your satisfaction is our utmost priority, and we will continue to enhance our app's features and functionality to ensure it meets and exceeds your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Windy
TrueProfit team

January 19, 2022

I use this app for my stores and all my clients stores. It's pretty easy to setup and synchronizes quickly every day to give you accurate data fast, as long as you set everything up correctly.

LinerFix
United States
2 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 19, 2022

Hi LinerFix store admin,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics

March 29, 2024

Really worth the money if you are trying to track quantity break discounts. Great and quick customer service.

CoutureHeritage™
United Kingdom
16 days using the app
TrueProfit Real-time Profit & LTV tracking replied March 30, 2024

Hello CoutureHeritage™ store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

December 8, 2023

This app is sooooo amazing. A great app to get a better understanding of your margins and profit all in one place. I now know what my real sales are... Nice job

Musubuzi online
Uganda
About 2 months using the app
TrueProfit Real-time Profit & LTV tracking replied December 11, 2023

Hello Musubuzi online store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit