Reviews (541)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive financial metrics tracking, including profit margins and ad spend, which supports informed decision-making. Its automatic data syncing and user-friendly interface simplify setup and navigation, while integration with advertising channels and AI features enhance functionality. The real-time profit tracking is noted for accuracy and efficiency, crucial for scaling businesses. Customer support is consistently praised for responsiveness and professionalism.

March 28, 2023

great app really breaks down your true numbers to run your business . highly suggest this app if you want to grow your business

Savage Yet Civilized Apparel
United States
About 11 hours using the app
TrueProfit Real-time Profit & LTV tracking replied March 28, 2023

Hi Savage Yet Civilized Apparel store admin,
Here is Harper from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Harper
TrueProfit by OneCommerce

July 13, 2022

Awesome app! Loads fast, looks great, has all the features I need, and has a mobile app which is a big plus. I would recommend

CleanOral
Canada
About 9 hours using the app
TrueProfit Real-time Profit & LTV tracking replied July 13, 2022

Hi CleanOral store admin,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics

April 6, 2024

The app is extremely convenient and the customer support is 10/10

eterna
United States
About 8 hours using the app
TrueProfit Real-time Profit & LTV tracking replied April 9, 2024

Hello eterna store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

March 27, 2024

Lewis did a great job! awesome program

Studio Fedde
Netherlands
About 7 hours using the app
TrueProfit Real-time Profit & LTV tracking replied March 29, 2024

Hello Studio Fedde store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Lewis
True Profit

November 7, 2023

Very good support with Vani, She was very patient and professionnal.
She fix my issue and help me doing her best ! Thank you

Animaliadore
France
About 7 hours using the app
TrueProfit Real-time Profit & LTV tracking replied November 9, 2023

Hi Animaliadore admin,
Here is Vani from the TrueProfit team. Thank you for leaving a review for our app. We are excited to inform you about our latest feature Product Analytics V2, which enables you to easily monitor the advertising expenses, costs, and net profit associated with each product.

We are confident that this functionality will prove highly beneficial for you as you develop your sales and marketing strategies. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-1vpb6qk/

If you have any further questions, please do not hesitate to reach out via live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

August 31, 2024

Top Service

KALEAA
Switzerland
About 1 hour using the app
TrueProfit Real-time Profit & LTV tracking replied September 1, 2024

Hello KALEAA store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

April 23, 2024

Very good and very nice employees

Gologi
Netherlands
About 4 hours using the app
TrueProfit Real-time Profit & LTV tracking replied April 24, 2024

Hello Gologi store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

May 31, 2024

Great support

Tel Aviv Trends
Netherlands
25 days using the app
TrueProfit Real-time Profit & LTV tracking replied June 1, 2024

Hello Tel Aviv Trends store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

Edited January 5, 2022

So far so good. Really like that it connects all the advertising accounts so quickly and in real time.
Looking forward to using it more!

King Kong Apparel
United States
About 4 hours using the app
TrueProfit Real-time Profit & LTV tracking replied January 5, 2022

Hi King Kong Apparel store admin,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics

November 2, 2023

support is amazing. highly recommend

Canine Clear
United Kingdom
About 4 hours using the app
TrueProfit Real-time Profit & LTV tracking replied November 6, 2023

Hello Canine Clear store admin,
Here is Vani from True Profit team. Thank you so much for sharing your experience with our app and our support quality. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit