Reviews (540)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive financial analytics, including real-time tracking of profit margins and ad spend. It features a user-friendly interface, mobile access, and the ability to sync historical data. Reviewers praise the responsive 24/7 customer support team for enhancing financial clarity and operational efficiency, making it a valuable tool for effective financial management.

November 2, 2023

support is amazing. highly recommend

Canine Clear
United Kingdom
About 4 hours using the app
TrueProfit Real-time Profit & LTV tracking replied November 6, 2023

Hello Canine Clear store admin,
Here is Vani from True Profit team. Thank you so much for sharing your experience with our app and our support quality. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

March 4, 2024

Very helpful, patient, but most importance proactive.

ARTMARTIAL
United Kingdom
About 3 hours using the app
TrueProfit Real-time Profit & LTV tracking replied March 13, 2024

Hello ARTMARTIAL store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

July 24, 2022

Excellent. Near perfect. I had a couple questions and Harper got on a call with me without me even prompting. This app will help me keep track and do some better forecasting. I'll be trying out the mobile app too. Great product. Strongly recommend it.

Aklasu
Canada
About 3 hours using the app
TrueProfit Real-time Profit & LTV tracking replied July 26, 2022

Hi Aklasu store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

August 9, 2022

This app is proving very useful. I tried a few others before this one and they were very limited in what I could do. I now have a much clearer understanding on my profit which is invaluable. I chatted to Windy live and she was extremely helpful showing me how to set everything up. So helpful having someone to chat to and help right then and there. Very happy with this app and support!

littleclothingco
Australia
About 2 hours using the app
TrueProfit Real-time Profit & LTV tracking replied August 9, 2022

Hi littleclothingco store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper

April 11, 2024

Great support from Vani from the customer service! really helped me a lot with sowing the tool

Eleganza.nl
Netherlands
About 2 hours using the app
TrueProfit Real-time Profit & LTV tracking replied April 12, 2024

Hello Eleganza.nl store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

March 12, 2024

Great app, makes calculating profit so easy. Reasonably priced and they are also pro-active with helping you get set up. Vani from customer support was amazing. Spotted missing parts of my report immediately and then walked me through how to set it up, all without me needing to ask for help. Thank you, highly recommended!

Oono
Australia
About 2 hours using the app
TrueProfit Real-time Profit & LTV tracking replied March 13, 2024

Hello Oono store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

January 25, 2024

Super good customer support from Grace, able to help with very specific problems and issues unlike other companies that don't know what to do.

Cloud Hood
Australia
About 2 hours using the app
TrueProfit Real-time Profit & LTV tracking replied January 26, 2024

Hello Cloud Hood store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

October 3, 2023

amazing customer support from harper. went above and beyond to help me with an issue i was facing!

Seleneteeth
United Kingdom
About 2 hours using the app
TrueProfit Real-time Profit & LTV tracking replied October 16, 2023

Hello Seleneteeth store admin,

Here is Harper from True Profit team. We want to thank you from the bottom of our hearts for choosing our app and for taking the time to leave a review. We value your opinions very much, and we thank you sincerely for your help.

The software displays the ideal product combinations in addition to the net profit in real time. You can easily find the top product combinations that appeal to your clients and boost your sales by using the bundling tool.

We want to thank you again for your support and good thoughts. Your complete pleasure is our first goal, and we will keep improving the features and functionality of our app to make sure it meets and exceeds your needs.

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
TrueProfit

May 30, 2023

Fantastic app and great service. Very highly recommended. Easy to setup ad spend integrations and add custom expenses to view a live P&L

Fridge Friend
Australia
About 2 hours using the app
TrueProfit Real-time Profit & LTV tracking replied May 30, 2023

Hi Fridge Friend store admin,
Here is Harper from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Harper
TrueProfit by OneCommerce

January 5, 2024

Better than competitors. Prompt support

Alpha Weebs
United States
About 2 hours using the app
TrueProfit Real-time Profit & LTV tracking replied January 9, 2024

Hello Alpha Weebs store admin,

Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit