Reviews (572)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to provide real-time insights into profits and expenses, which helps in making informed business decisions. It automates financial tracking, eliminating the need for manual spreadsheets, and features a user-friendly interface that simplifies complex financial data. Key features appreciated include customized costs, variable costs, and handling fees. The app is noted for its accuracy and seamless operation. The customer support team, including members like Harper, Vani, and Grace, is frequently commended for their responsiveness and effectiveness in problem-solving, often providing real-time assistance and follow-ups via phone or Google Meet. Merchants find it a valuable tool for enhancing financial management and scaling operations.

November 1, 2022

I'm just getting started in Dropshipping and this app is very useful to help me track my financials. Customer service is awesome and very prompt to help out.

Sixteen Norte
United States
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied November 1, 2022

Hi Sixteen Norte store admin,
Here is Harper from the TrueProfit team.

First of all, I sincerely thank you for leaving a review.

We appreciate your feedback and comment about your experience using our app and loving our support.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper
TrueProfit by OneCommerce

July 24, 2022

Excellent. Near perfect. I had a couple questions and Harper got on a call with me without me even prompting. This app will help me keep track and do some better forecasting. I'll be trying out the mobile app too. Great product. Strongly recommend it.

Aklasu
Canada
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied July 26, 2022

Hi Aklasu store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

May 29, 2020

I like the app, and it incorporates FB ads. Provides all you need to get your bottom line. Support is fantastic.

Pro MaxLight™
United States
30 days using the app
TrueProfit Real-time Profit & LTV tracking replied May 31, 2020

Thank you so much for your review. We really appreciate you taking the time out to share your experience with us :)

April 11, 2023

Very good app I like very much. Clear and easy to use. Very simple condition and very good support!!!

Pfoten Store
Germany
28 days using the app
TrueProfit Real-time Profit & LTV tracking replied April 11, 2023

Hi Paw Store store admin,
Here is Harper from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Harper
TrueProfit by OneCommerce

November 12, 2019

Can't say how much my life has been easier since it helped me organize the numbers. First time setup took a while; after that it's perfect. My data from Shopify & Facebook gets pulled in correctly, and I could manage my COGS, transaction and shipping fees easily. Guys, this app is a life saver!

Peaceful Shala
Vietnam
28 days using the app
TrueProfit Real-time Profit & LTV tracking replied June 1, 2020

Thank you for your review. Your kind words will help encourage Trueprofit team a lot :-)

November 10, 2022

App works as intended. If you have any questions, the support is super nice and helpful and they go the extra mile to help out a customer. 10/10 would recommend.

GARTEN&ICH®
Germany
28 days using the app
TrueProfit Real-time Profit & LTV tracking replied November 10, 2022

Hi GARTEN&ICH® store admin,
Here's Windy from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to make your experience better, we will keep on improving our services for valued TrueProft users like you. Thank you for the loving words you've shared, and thank you for being the best part of TrueProfit app.

Also, I highly recommend you to check our blog for latest news regarding not only TrueProfit, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Windy
TrueProfit by OneCommerce

December 2, 2021

Great App. Fast and best Customer Support! Love t. Works very good and you can track everything in you store better and easyer. 5 Stars. Use it with 5 Sores.

MALUPO
Germany
27 days using the app
TrueProfit Real-time Profit & LTV tracking replied December 23, 2021

Hi MALUPO

This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!

Harper
TrueProfit - Profit & Lost, LTV Analytics

May 30, 2023

Fantastic app and great service. Very highly recommended. Easy to setup ad spend integrations and add custom expenses to view a live P&L

Fridge Friend
Australia
24 days using the app
TrueProfit Real-time Profit & LTV tracking replied May 30, 2023

Hi Fridge Friend store admin,
Here is Harper from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Harper
TrueProfit by OneCommerce

Edited March 8, 2020

Added all of my stores to Trueprofit mobile and now i can check my stats with out open my laptop. Love it.

WestBike Gear
Croatia
23 days using the app
TrueProfit Real-time Profit & LTV tracking replied April 2, 2020

We're pleased to know that you have had a good experience with the app. Your kind words are greatly appreciated! Thanks again ^^

June 14, 2020

I used this app to calculate my Shopify store profit. This app is awesome and easy to use for beginner people. 100% recommended. Give it a try...

Staryify
United States
21 days using the app
TrueProfit Real-time Profit & LTV tracking replied July 3, 2020

Thank you so much for your review :D