Reviews (621)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time profit tracking and automation that eliminates the need for manual spreadsheets. They praise its user-friendly interface, automatic updates, and comprehensive syncing capabilities, especially for monitoring ad spend and profits. Exceptional customer support is frequently highlighted, with quick, effective responses and personalized help for setup and troubleshooting.

April 23, 2024

great app
incredible support!

BIGGYMBRO
France
3 days using the app
TrueProfit Real-time Profit & LTV tracking replied April 24, 2024

Hello BIGGYMBRO store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

March 22, 2023

The best app for profit tracking I've used. I have tried different, probably most of them in the Shopify app store, but TrueProfit is the most intuitive, well versed in features, easy to understand and use. Highly recommend!

Elegant Home
Hungary
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied March 22, 2023

Hi Elegant Home store admin,
Here is Harper from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to make your experience better, we will keep on improving our services for valued TrueProft users like you. Thank you for the loving words you've shared, and thank you for being the best part of TrueProfit app.

Also, I highly recommend you to check our blog for latest news regarding not only TrueProfit, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Harper
TrueProfit by OneCommerce

April 29, 2022

Great app and excellent customer service, better and cheaper than other expensive apps highly recommended

NOXUMODERN. ALL RIGHTS RESERVED.
Morocco
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied April 29, 2022

Hi NOXUMODERN. ALL RIGHTS RESERVED. store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

Edited May 18, 2022

The app is amazing it helps me monitor what I'm spending and it also helps me better understand my profit.

Baby Chamber
United States
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied May 19, 2022

Hi Baby Chamber store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

November 1, 2022

I'm just getting started in Dropshipping and this app is very useful to help me track my financials. Customer service is awesome and very prompt to help out.

Sixteen Norte
United States
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied November 1, 2022

Hi Sixteen Norte store admin,
Here is Harper from the TrueProfit team.

First of all, I sincerely thank you for leaving a review.

We appreciate your feedback and comment about your experience using our app and loving our support.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper
TrueProfit by OneCommerce

July 24, 2022

Excellent. Near perfect. I had a couple questions and Harper got on a call with me without me even prompting. This app will help me keep track and do some better forecasting. I'll be trying out the mobile app too. Great product. Strongly recommend it.

Aklasu
Canada
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied July 26, 2022

Hi Aklasu store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

December 17, 2023

Very good customer service!

Zentra
United States
28 days using the app
TrueProfit Real-time Profit & LTV tracking replied December 19, 2023

Hello Zentra store admin,
Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

May 29, 2020

I like the app, and it incorporates FB ads. Provides all you need to get your bottom line. Support is fantastic.

Pro MaxLight™
United States
30 days using the app
TrueProfit Real-time Profit & LTV tracking replied May 31, 2020

Thank you so much for your review. We really appreciate you taking the time out to share your experience with us :)

February 19, 2024

I had some trouble creating an account and it couldn't be linked to my phone. Then Harper quickly resolved it for me

ThePurcStore
Netherlands
20 days using the app
TrueProfit Real-time Profit & LTV tracking replied February 21, 2024

Hello ThePurcStore store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

November 24, 2023

tres bonne appli support à l'écoute et tres réactif !

Sugarstyl
France
28 days using the app
TrueProfit Real-time Profit & LTV tracking replied November 25, 2023

Hi Sugarstyl admin,
Your feedback is incredibly valuable to us. With the Bundling feature, you can effortlessly discover the best product combinations that appeal to your customers and increase your sales.

Once again, we genuinely appreciate your kind words and support. Your satisfaction is our utmost priority, and we will continue to enhance our app's features and functionality to ensure it meets and exceeds your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Grace