Reviews (621)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time profit tracking and automation that eliminates the need for manual spreadsheets. They praise its user-friendly interface, automatic updates, and comprehensive syncing capabilities, especially for monitoring ad spend and profits. Exceptional customer support is frequently highlighted, with quick, effective responses and personalized help for setup and troubleshooting.

December 22, 2023

Accurate

ShopVentara™️
United States
27 days using the app
TrueProfit Real-time Profit & LTV tracking replied December 24, 2023

Hello ShopVentara™️ store admin,
Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

November 12, 2019

Can't say how much my life has been easier since it helped me organize the numbers. First time setup took a while; after that it's perfect. My data from Shopify & Facebook gets pulled in correctly, and I could manage my COGS, transaction and shipping fees easily. Guys, this app is a life saver!

Peaceful Shala
Vietnam
28 days using the app
TrueProfit Real-time Profit & LTV tracking replied June 1, 2020

Thank you for your review. Your kind words will help encourage Trueprofit team a lot :-)

April 11, 2023

Very good app I like very much. Clear and easy to use. Very simple condition and very good support!!!

Pfoten Store
Germany
28 days using the app
TrueProfit Real-time Profit & LTV tracking replied April 11, 2023

Hi Paw Store store admin,
Here is Harper from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Harper
TrueProfit by OneCommerce

November 15, 2023

awesome app amazing customer service mrs. Harper was excellent and really helped me out quickly and explained every step of the way.

My Store
United States
27 days using the app
TrueProfit Real-time Profit & LTV tracking replied November 20, 2023

Hello My Store store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

November 10, 2022

App works as intended. If you have any questions, the support is super nice and helpful and they go the extra mile to help out a customer. 10/10 would recommend.

GARTEN&ICH®
Germany
28 days using the app
TrueProfit Real-time Profit & LTV tracking replied November 10, 2022

Hi GARTEN&ICH® store admin,
Here's Windy from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to make your experience better, we will keep on improving our services for valued TrueProft users like you. Thank you for the loving words you've shared, and thank you for being the best part of TrueProfit app.

Also, I highly recommend you to check our blog for latest news regarding not only TrueProfit, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Windy
TrueProfit by OneCommerce

December 2, 2021

Great App. Fast and best Customer Support! Love t. Works very good and you can track everything in you store better and easyer. 5 Stars. Use it with 5 Sores.

MALUPO
Germany
27 days using the app
TrueProfit Real-time Profit & LTV tracking replied December 23, 2021

Hi MALUPO

This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!

Harper
TrueProfit - Profit & Lost, LTV Analytics

December 4, 2023

I had an issue with the costs of the Payment Gateways and Harper helped me with a new setup. Now everything is much more accurate and clear. Thank you very much!!!

Sarfiatti - Italian Lamps
Romania
25 days using the app
TrueProfit Real-time Profit & LTV tracking replied December 6, 2023

Hello Sarfiatti - Italian Lamps store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

April 15, 2024

amazing!

EnCasaShop
Spain
3 days using the app
TrueProfit Real-time Profit & LTV tracking replied April 17, 2024

Hello EnCasaShop store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

November 24, 2023

Great service

shopaholicdreams.com
United States
25 days using the app
TrueProfit Real-time Profit & LTV tracking replied November 25, 2023

Hi shopaholicdreams.com admin,
Your feedback is incredibly valuable to us. With the Bundling feature, you can effortlessly discover the best product combinations that appeal to your customers and increase your sales.

Once again, we genuinely appreciate your kind words and support. Your satisfaction is our utmost priority, and we will continue to enhance our app's features and functionality to ensure it meets and exceeds your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Vani

February 21, 2024

Great app and very helpful staff!

Hydra™
United Kingdom
16 days using the app
TrueProfit Real-time Profit & LTV tracking replied February 23, 2024

Hello Hydra™ store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit