Reviews (541)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive financial analytics, including real-time tracking of profit margins and ad spend. It features a user-friendly interface, mobile access, and the ability to sync historical data. Reviewers praise the responsive 24/7 customer support team for enhancing financial clarity and operational efficiency, making it a valuable tool for effective financial management.

December 28, 2024

’ve been using TrueProfit for a while now, and it’s been a game-changer for tracking my business profits and expenses. The app is incredibly easy to use, and the features are exactly what I needed.

What truly stood out was the excellent customer service. I had a question about one of the features, and the support team was extremely responsive and helpful. They went above and beyond to ensure everything was clear and resolved quickly.

Highly recommend this app to anyone looking to streamline their financial tracking!

Phoenix Wear
United States
7 months using the app
TrueProfit Real-time Profit & LTV tracking replied December 29, 2024

Hello Phoenix Wear store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

February 25, 2025

I had an amazing experience with this company! Their support service is top-notch—quick, professional, and incredibly helpful Thank u Vani. They went above and beyond to assist me, making the whole process smooth and stress-free. Highly recommend!

R&M Kingdom
United Kingdom
20 days using the app
TrueProfit Real-time Profit & LTV tracking replied February 27, 2025

Hello R&M Kingdom store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

April 29, 2025

Excellent and support is great. Thanks to Vani for helping me solve issues. Love the app

Loverpeak IE
Ireland
17 days using the app
TrueProfit Real-time Profit & LTV tracking replied May 1, 2025

Hello Loverpeak IE store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

March 4, 2025

its been a great app, my chat support agent Vani is amazing! Helped me get everything set up and was helpful with everything. Thanks Vani !

WORLD PEACE STUDIOS
United States
20 days using the app
TrueProfit Real-time Profit & LTV tracking replied March 7, 2025

Hello WORLD PEACE STUDIOS store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

March 12, 2025

Great customer service, very patient and helpful and detailed. True profits is a perfect utility to keep accurate track your business's numbers once you understand the basics.

Aega
South Africa
About 2 hours using the app
TrueProfit Real-time Profit & LTV tracking replied March 13, 2025

Hello Aega store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.

If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.

Best regards,
Gabriel
True Profit

March 12, 2025

Vani was super helpful, and her support quality was off the charts. Recommend this app

Valano
Canada
About 2 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 13, 2025

Hello Valano store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

March 4, 2025

Good service, fast support 24/7, especially support named Vani is very enthusiastic and careful

Carsilks
Vietnam
7 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 5, 2025

Hello Carsilks store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

May 3, 2025

this really helps me manage my business amazing app

PureVitals
United States
About 2 months using the app
TrueProfit Real-time Profit & LTV tracking replied May 5, 2025

Hello PureVitals store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

January 2, 2025

Great support experience. Grace was very helpful answering all our questions about custom costs, calculation formulas, and provided hands on examples.

Own Boss Supply Co
United States
9 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 3, 2025

Hello Own Boss Supply Co store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Grace
True Profit

May 8, 2025

The support agent was super helpful and explained everything very clearly. Great service and fast replies. Thanks a lot!

Velenor
United Kingdom
About 12 hours using the app
TrueProfit Real-time Profit & LTV tracking replied May 9, 2025

Hello Velenor store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Grace
True Profit