Reviews (539)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive financial analytics, including real-time tracking of profit margins and ad spend. It features a user-friendly interface, mobile access, and the ability to sync historical data. Reviewers praise the responsive 24/7 customer support team for enhancing financial clarity and operational efficiency, making it a valuable tool for effective financial management.

May 3, 2025

this really helps me manage my business amazing app

PureVitals
United States
About 2 months using the app
TrueProfit Real-time Profit & LTV tracking replied May 5, 2025

Hello PureVitals store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

May 8, 2025

The support agent was super helpful and explained everything very clearly. Great service and fast replies. Thanks a lot!

Velenor
United Kingdom
About 12 hours using the app
TrueProfit Real-time Profit & LTV tracking replied May 9, 2025

Hello Velenor store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Grace
True Profit

January 2, 2025

Great support experience. Grace was very helpful answering all our questions about custom costs, calculation formulas, and provided hands on examples.

Own Boss Supply Co
United States
9 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 3, 2025

Hello Own Boss Supply Co store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Grace
True Profit

June 3, 2025

They are extremely helpful and very proactive to get all your problems solved

Faith In Pain
United States
6 months using the app
TrueProfit Real-time Profit & LTV tracking replied June 5, 2025

Hello Faith In Pain store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Grace
True Profit

February 25, 2025

Vani was a pleasure to work with. She is extremely knowledgeable and was able to answer my questions and address my concerns immediately. Highly recommend True Profit as well as Vani. Excellent customer service.

Jackson's Collection
United States
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied February 27, 2025

Hello Jackson's Collection store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

March 19, 2025

The app is fantastic, but what i appreciate the most is the support. Everyone is ready to help and they are also skilled.

Pure Factors
United States
1 day using the app
TrueProfit Real-time Profit & LTV tracking replied March 20, 2025

Hello Pure Factors store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Shiro
True Profit

April 2, 2025

Durra à été au top avec moi et m'a beaucoup aider pour mes cost settings !! la meilleure app pour tracker ses profits pour moi

Purly
United Kingdom
2 days using the app
TrueProfit Real-time Profit & LTV tracking replied April 4, 2025

Hello Purly store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.

If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.

Best regards,
Durra
True Profit

January 28, 2025

Très bonne application pour disposer en temps réel d'un résultat analytique. Le support est de qualité. Ils nous ont bien accompagné pour paramétrer.

Odokit by Odopass
France
7 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 29, 2025

Hello Odokit by Odopass store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Lana
True Profit

December 21, 2024

Do not recommend, beware of extremely high extra hidden costs.

App is working okay, but we had a uplift in sales for 2 months, which is why we were charged QUADRUPLE the amount we pay for our subscription PLUS the subscription fee. We did not get any notification that the orders will now cost something. Other Apps handle this differently which is why we will switch to an app that is more transparent. Also support did nothing, to compensate us, even though we upgraded to a higher plan.

bamtoo
Germany
12 months using the app
TrueProfit Real-time Profit & LTV tracking replied December 25, 2024

Dear bamtoo store admin,

We have noticed that you have uninstalled our application, and we regard your departure as a significant loss. I would like to follow up on our previous efforts to resolve the unexpected extra charge, as we have not yet received a response.
Please note that our compensation offers remain available, and we would be pleased to discuss them with you at your convenience.

Regarding your feedback:

- "App is working okay."
–> We appreciate your positive comment and are committed to maintaining a high-quality user experience.

- "We did not get any notification about additional charges."
–> This information is displayed on the pricing plan, and we request your approval during the installation process. We acknowledge your feedback and are planning to implement additional notifications regarding quota changes to further enhance communication.

- "Support didn’t do anything to compensate us after upgrading."
–> We have made multiple attempts to address this concern, including reaching out to discuss the matter with our billing team.

We hope this provides clarification and encourages you to reconsider the overall value and quality of our app.

Sincerely,
Grace
TrueProfit Team

February 15, 2025

This app is great. Durra from support really helped me breakdown the COGS process and it had a great result!

novabery
United States
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied February 16, 2025

Hello novabery store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Durra
True Profit