Reviews (539)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive financial analytics, including real-time tracking of profit margins and ad spend. It features a user-friendly interface, mobile access, and the ability to sync historical data. Reviewers praise the responsive 24/7 customer support team for enhancing financial clarity and operational efficiency, making it a valuable tool for effective financial management.

June 6, 2025

Great and quick support, very helpful!

Pure North
Sweden
About 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied June 7, 2025

Hello Pure North store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Durra
True Profit

April 11, 2025

great product been using for a while

Filtary
Iraq
7 months using the app
TrueProfit Real-time Profit & LTV tracking replied April 12, 2025

Hello Filtary store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.

If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

February 20, 2025

Awesome customer Service! got my problem with cogs sorted ASAP defiantly recommend :)

MrBarks
Australia
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied February 21, 2025

Hello MrBarks store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Grace
True Profit

May 5, 2025

Support is awesome. Grace was the best!

Steady Step Insoles
United States
9 months using the app
TrueProfit Real-time Profit & LTV tracking replied May 6, 2025

Hello Steady Step Insoles store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Grace
True Profit

February 19, 2025

Vi har hatt en fantastisk opplevelse med True Profit! Appen gir oss nøyaktig innsikt i vår lønnsomhet og hjelper oss med å ta bedre beslutninger for vår bedrift. Brukergrensesnittet er intuitivt, og dataene presenteres på en enkel og oversiktlig måte.

I tillegg har supportteamet vært utrolig hjelpsomme og raske til å svare på spørsmål. Harper og teamet har virkelig gjort en forskjell ved å gi oss god veiledning og sikre at vi får maksimal verdi ut av appen.

Anbefales på det sterkeste for alle Shopify-butikker som ønsker full kontroll over økonomien sin!

J&K Shop
Norway
6 months using the app
TrueProfit Real-time Profit & LTV tracking replied February 20, 2025

Hello J&K Shop,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with us.

We’d also like to introduce you to our Shipping Cost by Weight feature, which allows you to calculate shipping fees based on the weight of the products in each order. This feature can help streamline your shipping process and ensure accurate costs for both you and your customers. It’s a great tool to optimize your shipping strategy and enhance the overall customer experience.

If you have any further questions or need assistance, please contact us via live chat or at support@trueprofit.io.

Best regards,
Harper
TP: True Profit Analytics

March 26, 2025

Today I had the pleasure of receiving help from Vani. She was great in helping me setup the account, and answering any questions I had.

Great work!

FITKIT
United Kingdom
About 18 hours using the app
TrueProfit Real-time Profit & LTV tracking replied March 28, 2025

Hello FITKIT store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.

If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

May 1, 2025

Vani is your best customer support Bro.

2x whatever u pay her. I know you're printing from this SaaS haha

Noxeal
Australia
23 days using the app
TrueProfit Real-time Profit & LTV tracking replied May 2, 2025

Hello Noxeal store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

February 13, 2025

Amazing App. Support is fantastic, especially Vani was very patient and helped me with all issues I had.

Elunara
Germany
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied February 14, 2025

Hello Elunara store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

February 25, 2025

Great app, profit made simple, Durra great in helping me get my attribution tracking correctly set up

Handsome Scent
Ireland
11 days using the app
TrueProfit Real-time Profit & LTV tracking replied February 26, 2025

Hello Handsome Scent store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Durra
True Profit

February 4, 2025

App works great, had an issue resolved in no time thanks to Vani from the support team!

Bellerose Paris
Netherlands
6 months using the app
TrueProfit Real-time Profit & LTV tracking replied February 6, 2025

Hello Bellerose Paris store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit