Reviews (403)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its accurate profit analytics and automated spending tracking, especially beneficial for those running paid ads. It offers a variety of customizable profit metrics, with a user-friendly interface and easy setup. Many appreciate its reasonable pricing and responsive, personalized customer support, including Google Meet sessions for troubleshooting. It's described as a game-changer for merchants with multiple marketing channels.

April 9, 2024

Amazing app. Have been using it for past 4 years on several ecom stores. Always tracked super easily. If there was something wrong, support would fix it within hours.

Definitely recommend above TripleWhale.

Magnus Watch
Netherlands
Almost 3 years using the app
TrueProfit Real-time Profit & LTV tracking replied April 10, 2024

Hello Magnus Watch store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

May 20, 2024

Durra was very help full! she know exaclty how to work with this app. I want to thank her for the support. she really helped me out by answering all my questions.

Thank you Durra!! Good Job ! best regards from Yordy

Zensky
Netherlands
About 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied May 25, 2024

Hello Zensky store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

June 5, 2024

Thats the best app ever. The design is so great and if you need any help, then the support service with the live chat is just awesome and they will be instantly there for help! best regards to GABRIEL who helped me!

malivia
Germany
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied June 10, 2024

Hello malivia store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Gabriel
True Profit

May 2, 2024

I tried all the different profit apps, and landed on this one as my favorite. While some of the others have slicker dashboards and cleaner email reports, True Profit provides great data, plus the pricing is better than the other apps. They're lacking some features when it comes to shipping options, like being able to account for standard vs express costs (currently they can't pull that data). But they seem to be working on things constantly, so I'm sure it will be there one day. Chat help is very fast and very helpful, which is much appreciated.

Nerdy Ink
United States
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied May 4, 2024

Hello Nerdy Ink store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

May 6, 2024

Thanks to Harper for her support. I had issues on my account, and she sent me a google meet, i shared my screen, and she gave me the way to fix it. Then now, all work very well. Perfect support.

Moustizap
France
6 months using the app
TrueProfit Real-time Profit & LTV tracking replied May 7, 2024

Hello Moustizap store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible only to users of the Enterprise plan. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

March 19, 2024

Pretty helpful with questions you have and the app it self works great to have real control over what you make in your business.

Uncle Sam's Road
United States
Almost 4 years using the app
TrueProfit Real-time Profit & LTV tracking replied March 21, 2024

Hello Uncle Sam's Road store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

May 29, 2024

This is by far one of the best apps for tracking sales, etc... we've ever used. The customer support/live chat is second to none. Highly recommend!!

Titties Golf Company
United States
6 months using the app
TrueProfit Real-time Profit & LTV tracking replied June 6, 2024

Hello Titties Golf Company store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

May 9, 2024

The dashboard is incredible, easy to read and digest the data. Great customer service with any questions on set up and issues you may have. I would recommend

HueArcadia
United States
8 months using the app
TrueProfit Real-time Profit & LTV tracking replied May 10, 2024

Hello HueArcadia store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible only to users of the Enterprise plan. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

March 25, 2024

The app is overall very good.
Shows all the statistics you need.

The app had some issues in the beginning with synchronizing all the data with my store, but thats understandable regarding how much numbers are being displayed.

Had to contact the support several times but if I did, got a competent and fast replay.

And the problem was solved within 24 hours.

LIVITY™
Austria
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 26, 2024

Hello LIVITY™ store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

May 28, 2024

A must-have app, you can see all your margins on one screen. Also the customer service for any questions is very fast. 100% recommended

IDUN
Spain
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied May 29, 2024

Hello IDUN store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit