Reviews (500)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time inventory syncing across multiple platforms like Shopify, Etsy, and Amazon, which helps prevent overselling. They praise its easy setup, user-friendly interface, and features like bundling and kitting, ideal for unique or handcrafted items. The support team is also noted for their quick and effective issue resolution, enhancing its reliability and making it a vital tool for improving inventory management.

August 5, 2021

Finally found a solution to connect inventory and product components across various Shops. Hope that even more marketplaces will be supported in the future.

BRAUZZ.
Belgium
Over 1 year using the app
February 26, 2021

Executive Summary: PROS: Quick, performs all the functions we required, integrates seamlessly with shopify.
CONS: Without getting into specifics, navigating Kits that are active in trunk could have more visibility. Trunk performs better than expected. Our team needed a way to compile kits, and ensure that we weren't selling more stock than we had, or missing a sale even if we had all the components to build a kit. The mass upload capability enabled us to efficiently implement the system with over 300 variant kits. Inventory updates on child components takes about a minute, and the database updates instantly. Having more visibility on exactly what kits are input in trunk would be beneficial, and eliminate the need for a separate kit database, but seeing the child components of a parent kit is relatively easy. Overall, enabled us to painlessly implement an accurate stock tracking system.

Dirty Diesel Customs
Canada
11 months using the app
Edited May 24, 2022

Trunk was so easy to setup and has revolutionised our stock management. We had Etsy and Shopify stores and because of Trunk we felt confident to expand to eBay as well. The Bundles and Kit functionality has saved us so many lost sales and significantly reduced the stress in our lives! Thank you!!!
Update May22 Trunk was amazing for us, but 6 months in, none of the features being requested have been implemented. Simple functionality like sort/filter not available. Lots of manual setup required. No features like export or reports. Due to the cost I have regretfully moved to a different app.

Worry Less Design
United Kingdom
7 months using the app
July 22, 2021

I love Trunk, superb user interface, easy to learn and it just works! The de-kitting feature is a lifesaver. The only thing that I didn't like, which is why I gave it 4 stars is pricing, it is a little steep for startups.

Goat Trail Tactical
United States
6 months using the app
July 26, 2022

Trunk has so far changed the stock management of my business for the better in many ways. We print clothing to order, so we needed to track inventory of blank clothing rather than products on our website and not many other App's can do this. It is very expensive however for what I need it for, but I need the 'combined inventory' function.

Spoke & Solace
United Kingdom
3 months using the app
November 23, 2022

We have only been with Trunk for a few weeks, but those weeks have proven to be beneficial for our business. The inventory adjustments are a time saver and does very well across our platforms. ~ CB

Lit Moments Candle Co
United States
2 months using the app
January 4, 2021

Easy to use, great for keeping control of inventory across bundles. We use it for grocery bundles and recipe kits with multiple items.

Fridge of Plenty
United Kingdom
About 2 months using the app
February 3, 2021

We did a ton of research before we decided to go with Trunk. We are a small company and needed a solution that would scale with us, but could not start at the price point of some of the larger products out there. Getting it installed was a little rough, and we had some issues that were brutal to over come, but Trunk worked with us (through Chat, no phone communication allowed) to solve the problems and now it it working great. It did take a few weeks to get the problems solved. I am glad we worked through the onboarding to get this program to work for us. For the first time, we are not dealing with over selling products. I give this 4 stars because the customer service and communication need a little work.

PetDesignZ
United States
About 1 month using the app