Reviews (502)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time inventory syncing across platforms like Shopify, Etsy, and Faire, which prevents over-selling and improves inventory visibility. It supports bundling and kitting, enhancing management of product variants. The interface is user-friendly and easy to set up, even for those with limited technical skills. Customer support is quick and effective, and continuous updates reflect a commitment to improvement based on merchant feedback.

June 21, 2024

Great system for syncing inventory between Etsy & Shopify. Wish it was more modernized with larger photos and photos on the inventory page. Having 200+ items, it would be nice to view everything in an easier format. It would also be nice to be able to refresh my own list of products instead of having to message support when I need to remove multiple old listings at once instead of having to remove them one by one.

Charming Chapters
United States
6 months using the app
Edited May 2, 2023

My 2019 review: Stock syncing is an absolute necessity for my business and I am delighted to say Trunk handles this with ease. It saves me so much time and stress, I was always worrying that I might over-sell but since using Trunk I have had no problems whatsoever. Support is always fast and friendly.

2023 update: Unfortunately I've started to experience a lot of stock syncing discrepancies over the last few weeks, leading to overselling stock that is out of stock. It's unfortunate as Trunk always did this better than the rest so I'm really disappointed. Hope it can be rectified soon but looking at other reviews it seems I'm not alone.

Plannerface
United Kingdom
Almost 4 years using the app
Trunk replied May 2, 2023

Hey there, we're sorry to hear you're having issues. Etsy recently updated their API although all issues should now be resolved. We've reached out via email to help figure out what issues you're still facing, thanks.

August 6, 2020

During the pandemic we had to take our brick and mortar store online with Shopify, but keeping stock numbers online and in the physical store in sync became a nightmare. People would buy an item online and at the same time a customer would buy that item in our physical store and we had to disappoint several online shoppers when we told them their chosen item was out of stock. So we set up syncing between Shopify and Square and it works LIKE MAGIC.

Panterra Gallery
United States
About 3 years using the app
Edited May 24, 2022

Trunk was so easy to setup and has revolutionised our stock management. We had Etsy and Shopify stores and because of Trunk we felt confident to expand to eBay as well. The Bundles and Kit functionality has saved us so many lost sales and significantly reduced the stress in our lives! Thank you!!!
Update May22 Trunk was amazing for us, but 6 months in, none of the features being requested have been implemented. Simple functionality like sort/filter not available. Lots of manual setup required. No features like export or reports. Due to the cost I have regretfully moved to a different app.

Worry Less Design
United Kingdom
7 months using the app
April 11, 2022

I love software that aims to solve a hard problem and make it simple. Trunk does just that and is bridging the gap for us between a simple Shopify setup and a larger ERP software.

Step One Foods
United States
3 months using the app
August 2, 2022

Inventory management is a crucial part of the eCommerce business. Synching order from multiple marketplaces is a great feature in the Trunk Inventory app. We are happy to use this service.
https://emerdepot.com/

EmerDepot
Canada
2 months using the app
February 3, 2021

We did a ton of research before we decided to go with Trunk. We are a small company and needed a solution that would scale with us, but could not start at the price point of some of the larger products out there. Getting it installed was a little rough, and we had some issues that were brutal to over come, but Trunk worked with us (through Chat, no phone communication allowed) to solve the problems and now it it working great. It did take a few weeks to get the problems solved. I am glad we worked through the onboarding to get this program to work for us. For the first time, we are not dealing with over selling products. I give this 4 stars because the customer service and communication need a little work.

PetDesignZ
United States
About 1 month using the app
May 24, 2022

very easy to setup and eager to answer any questions. I wish there was a capability that if you created an item in 1 platform it would push it and create it in the other linked platform, but otherwise really like the product.

The Salty Babe
United States
About 1 month using the app
July 22, 2021

I love Trunk, superb user interface, easy to learn and it just works! The de-kitting feature is a lifesaver. The only thing that I didn't like, which is why I gave it 4 stars is pricing, it is a little steep for startups.

Goat Trail Tactical
United States
About 1 month using the app
January 4, 2021

Easy to use, great for keeping control of inventory across bundles. We use it for grocery bundles and recipe kits with multiple items.

Fridge of Plenty
United Kingdom
About 1 month using the app