Reviews (389)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective inventory synchronization across platforms like Shopify, Etsy, and Square. They value its user-friendly interface, ease of setup, and real-time updates. The app adeptly handles complex inventory scenarios such as bundles and kits. Additionally, its automation features save significant time, allowing business owners to focus on other operations. The responsive customer support is also frequently praised.

Edited April 6, 2020

Charged me after I cancelled this service! unacceptable. The service did not work as advertised and now they are still charging me. AVOID
UPDATE: Made changes to the product based on my suggestions and refunded me. I updated my rating to reflect their dedication to having a good product.

Rock Your World
United States
5 months using the app
September 1, 2022

Trunk is exactly what I was looking for in an inventory management system. It's easy to use it and straightforward. I love that because of trunk I'm able to easily offer variations on products across my different channels, and not worry that I'll be overselling.

OswaldandAri
United States
5 months using the app
April 26, 2021

Trunk has been super easy to use and set up. Using multiple selling channels was such a headache and they have made it so much easier. When I've had a question they've responded promptly and have helped to make this a very smooth transition! Thanks TRUNK team!

Kate Talcott Artistry, LLC
United States
5 months using the app
September 2, 2022

I love it! It was so easy to set up and is honestly a game changer. Perfect if you have bundles and trade on multiple platforms. I never have to worry about overselling again! The team is also lovely to work with and really helpful. Massive thank you!

Pawsome Life
United Kingdom
5 months using the app
Edited March 6, 2020

I've been using Trunk for a good few weeks now and have been really impressed. I couldn't trust the previous software I was using; it often stopped working and got confused with product variations. So far there have been no such problems with Trunk. It's also reassuring to see stock updates lightning fast when an adjustment has been made. James is open recommendations and seems eager to improve the software even further. d

Spartan Music
United Kingdom
4 months using the app
October 14, 2023

I run 3 online shops (Shopify, Etsy and EBay) and managing inventory between them was taking up valuable time every day. I have a lot of unique, hand-made items too (I hand-paint artwork in bleach onto clothing) so double selling isn’t an option for me. This was quick and easy to set up, works perfectly in the background and leaves you with more time to do proper work! Customer service has been excellent, pretty sure they’re adding extra functions I’d like in future too. Worth the price and recommended.

Bare Canvas
United Kingdom
4 months using the app
May 24, 2022

We searched high and low before we found Trunk - they have saved us from headaches, over 5 hours a week of work, and are more responsive + less expensive than their competitors! Truly remarkable, I would suggest them to anyone doing cross-platform sales. We currently use them for Etsy, Faire, eBay, and Shopify. Haven't had a single glitch or mistake since they started over 4 months ago, and the inventory changes happen in under 15 seconds. My favorite inventory system is the one I don't have to manage!

SmartPartsCrafts
United States
4 months using the app
September 14, 2023

Trunk has been amazing for my handcrafted jewelry business, particularly during my busy seasons when orders are coming in constantly across retail and wholesale platforms.

Trunk also offers a brilliant workaround to Shopify’s constraint on inventory management with variations: if I have a single pendant but the customer can choose chain lengths, I don’t want to manage inventory quantities for each of the 3 different chain lengths. Instead, with a single master SKU, Trunk will sync all the variations, and when the pendant is sold, the other variations all automatically go to zero and the item is marked as sold out. A complete time-saver!

Trunk allows me to spend more of my time jewelry-making, growing my business, or just plain relaxing, instead of spending hours each month on multi-channel inventory management.

Rebeca Mojica Jewelry
United States
4 months using the app
January 12, 2023

We love using Trunk for our small stationery business, which makes our work much more efficient. Thank you!

Botanica Paper Co
United States
4 months using the app
March 11, 2024

I am an artist that makes sales and fulfillment both in person and through multiple online channels. Trunk has been great for getting my inventories synced across all the platforms. It was a breeze to get set up and tech support is easy to access withquick response times. I've only been using it for a few weeks and I'm already looking forward to being able to spend less time on inventory management and more time creating!

KLoRebel Art Co.
United States
4 months using the app