Reviews (493)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its effective inventory management, especially its real-time syncing across multiple platforms like Shopify, Etsy, and eBay. They appreciate its ability to prevent over-selling and maintain accurate inventory counts, which is essential for businesses using multiple sales channels. Features like bundling and kitting are also praised for managing complex inventory needs. The app is noted for its user-friendly interface and easy setup, making it suitable for those with limited technical skills. Performance is described as fast and reliable, with near-instant inventory updates and high accuracy. Customer support is highlighted for its quick responses and effective assistance, making this app recommended for small to medium-sized businesses aiming to enhance their omnichannel strategies.
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Trunk does a great job about syncing my inventory between shopify storefronts and is super super fast at doing so! The team has been responsive - I recommend checking it out!
Trunk has been vital in helping us link stock between our two Shopify stores together. Without trunk our business wont be able to keep track of inventory, and we'd be consistently letting customers down.
Well organized and easy to use. I had a bit of a challenge with setup but James was a great help.
You know, my company has been sync'ing a lot of products with other vendors for quite a long time so I feel qualified to speak about things. Trunk is a extremely easy to set up and use app, mismatched SKU matching works well and is a fast process. The sync times we see are very fast, in fact at one point today my team simply went from one tab on the browser to the other and the SKU count was already updated.
Frankly, if you need to sync inventory this app is well worth considering!
Updated Review | Trunk App works really well in syncing product inventory. What you need to know: Increasing inventory (especially from Etsy) may take a minute to update. Everything works super simple to start up and link up. Had a hiccup with some adjustments with my inventory in which James and Arturo swooped in to help me out. The only major downside is if linking with Amazon: Amazon delays inventory adjustments with their pending orders, and this will absolutely cause inventory to be off. You will need to keep an eye on this every few days if you have low inventory and hot selling items. Otherwise, great App and I look forward to using it with my next shop.
When I first installed this app, it seemed to work great and it would be perfect for what we needed. Is it too good to be true? Then the problems came. I updated inventory on a product and then it would revert to restocked. I thought maybe I did something wrong so I fixed it. I then added stock for a different product and a customer asked me if it had sold out. It had not (had they not asked I would not have known this was happening!). So I look and all the items that I had updated with new inventory were not synced up. The problems first came to my attention on a Wednesday when I thought I had did something wrong. Who knows how long it actually started before that. I contacted Trunk Thursday and again Friday. They got back to me Friday evening saying that there was something wrong on Etsy's end. Except how could that be because Shopify was also coming in incorrect. I had provided screenshots. Either way, there seems to be no urgency. The entire weekend we're losing sales because items are showing out of stock and then we are receiving orders for items that are out of stock and I have to cancel orders. In all, we have 5 days (that I know of) where this app is not working properly. What a nightmare. I LOVE the idea of the app if it worked the way it was suppose to. I am disappointed that an issue that starts on a Wednesday is not even resolved by Sunday (and is still unresolved as I write this). For this reason, I can not confidently recommend this app.
We're really sorry about the issues you were having – we should've also done better on the communication front. We pushed a few fixes already that's addressed some of the problems you were seeing and so far it seems like things should now be back in working order. Please let us know how it's going now as we've been following up on this via email, thanks.
We have been using Trunk for a few years now and we're very happy with the service. We originally used it to sync between Squarespace and eBay. But, recently we moved our online shop to Shopify. We were happy to see that Trunk integration was only a click away. With Trunk we don't have to worry about anything, when it comes to inventory keeping in sync. It's lightning fast and so is the customer service from James! Thanks Trunk!
Perfect programme to manage live sync inventory. Simple and effective in what it sets out to achieve. Really pleased with it!
Was on Woocommerce and spent 3.5 months trying to find a solution that does the inventory management I needed.
Moved to shopify because I thought I found a solution, but it didn't end up meeting all of my needs.
After much desperation I stumbled across Trunk, and it does EXACTLY what I was looking for. Not only that its sync is super fast and maintains my inventory levels across multiple channels almost instantly when an adjustment is made.
I just launched my Shopify store this week. With the help of Trunk Inventory I was able to sync my Etsy inventory with my Shopify store. I did have a question which I submitted to trunk and they immediately got back to me and gave me instructions for what I needed. Trunk is a game changer. I love it. Thank you Trunk.