Trustpilot

Pricing: Free plan available
Rating: 2.1 (6)
Developer: Trustpilot

Drive more traffic and sales with customer feedback shoppers trust.

Trustpilot Reviews helps Shopify merchants collect more reviews, surface trust signals across their store, and drive higher conversions. Install in minutes and start building credibility shoppers recognize instantly. Trusted by global brands and used by millions of consumers, Trustpilot helps you gather customer reviews, display them across your storefront, and create trust signals that are used by AI-driven search (AEO) and shopping experiences.

Drive sales with trusted reviews throughout the customer journey.
Collect more customer reviews after every order.
Add drag & drop review widget with simple, no-code setup.
Build buyer confidence using customer voices.
Improve SEO & AEO with review content that drives new traffic.

Popular with stores like yours: Based in United States

Languages

English

Works with

Shopify Admin
Facebook
Google
Instagram
Klaviyo
TikTok
Zendesk

Pricing

Free

Features

50 review invitations per month
1 widget to collect reviews
1 user
1 domain
15 eComm & marketing integrations

Starter

$1,188 / year

Features

100 review invitations per month
2 widgets to collect reviews
1 user
1 domain
15 eCom & marketing integrations
Power your ads with Trustpilot assets
For small businesses (up to $5M revenue)
Available to new customers only

Plus

$3,828 / year

Features

300 review invitations per month
10 widgets to collect reviews
3 users
3 domains (priced separately)
25 eComm & marketing integrations
Power your ads with Trustpilot marketing
Match your public profile to your brand

All charges are billed in USD. See all pricing options

Reviews (6)

Overall rating

2.1

Counts per rating level

17% of ratings are 5 stars
1
17% of ratings are 4 stars
1
0% of ratings are 3 stars
0% of ratings are 2 stars
67% of ratings are 1 stars
4

All reviews

July 1, 2026

A massive improvement on previous app. Makes adding Trustpilot widgets to your store a lot easier (can now be done in theme editor).

Yes, Trustpilot is expensive. But, you're paying to utilise a brand your customers know & trust, which is becoming more important with the prevalence of AI and fake reviews.

I only gave 5 stars, as we cannot use tagging feature with this app, which we are paying for. I think this is a big oversight by Trustpilot.

Poppatea

Sweden

About 14 hours using the app

Trustpilot replied July 1, 2026

Thank you for your thoughtful review and for highlighting the improvements in our new Shopify app. We're delighted to hear that the native Shopify Theme Editor has made it much easier to add Trustpilot widgets to your storefront.

We also appreciate your feedback on tagging. We understand how valuable this functionality is for merchants using Trustpilot, and we're actively working on expanding the capabilities of the new app, including support for features like tagging. Feedback like yours plays an important role in helping us prioritize future enhancements.

Thanks again for taking the time to share your experience, and we're excited to continue improving the app.

The Trustpilot Team

March 31, 2026

The new Trustpilot Widget is a world apart to the original for customisability!

Being able to add app block and custom CSS allows for far more unique use cases of injecting the widgets into the website, even allowing some to show on Mobile and not Desktop (and visa versa).

A much more intuitive and Shopify native way of working. Huge improvements!

Discounted Sunglasses

United Kingdom

6 days using the app

Trustpilot replied June 15, 2026

We’re really happy to hear that the new Trustpilot app experience is working well for you. We’re excited to keep improving the app with new features and enhancements, and are focused on making it the best possible experience for merchants.

Please don’t hesitate to reach out with any additional feedback, we’d love to hear from you.

Thanks again for taking the time to share your feedback.

June 22, 2026

No ofrecen en correos para pedir reviewes en español.

OBD TECH TOOLS

Mexico

9 minutes using the app

Trustpilot replied June 26, 2026

Gracias por compartir su valoración con nosotros. Nosotros tomamos toda la retroalimentación de las empresas en serio y quisiéramos entender más sobre su experiencia.

Queremos aclarar que la plataforma de Trustpilot le proporciona la funcionalidad para recolectar reseñas en español y en múltiples otros idiomas.
Si hubo un aspecto del proceso de configurar la aplicación que no funcionó como usted esperaba, nosotros agradeceríamos la oportunidad para investigar y ayudarle.

Por favor póngase en contacto con nosotros mediante nuestro correo apps@trustpilot.com para que nosotros podamos mejor entender su caso de uso y asistirle más.

Gracias de nuevo por compartir su experiencia con nosotros mientras seguimos mejorando la experiencia de usuario de nuestra aplicación.