Trustpilot Reviews

Trustpilot Reviews

Pricing
Free plan available
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin
Rating
1.6 (109)
Developer
Trustpilot

Turn real customer reviews into traffic, sales, and loyalty.

Expand your brand's reach by building a stellar online presence right where shoppers are researching their next purchase. Attract new customers by showcasing your reviews across your site and marketing materials and make it easy for shoppers to “add to cart.” Build a customer-centric business by discovering trends in your customer reviews on what’s working, and what’s not, to increase customer retention and maximise lifetime value.

Expand your brand's reach by building a stellar online presence right where shoppers are researching their next purchase. Attract new customers by showcasing your reviews across your site and marketing materials and make it easy for shoppers to “add to cart.” Build a customer-centric business by discovering trends in your customer reviews on what’s working, and what’s not, to increase customer retention and maximise lifetime value. more
  • Collect service and product reviews with automated review invitations
  • Drag-and-drop review widgets onsite to add social proof at key conversion points
  • Increase CTR on Google Ads with reviews that count towards Google Seller Ratings
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin

Languages

English

Works with

  • Google
  • Facebook
  • Slack
  • Zendesk
  • Mailchimp
  • Klaviyo

Pricing

Free Plan

Free

  • Claim profile page
  • 50 review invites / mo
  • Review collectorwidgets
  • Respond to reviews
  • Drive Google Seller Ratings
  • Basic analytics
  • Web support

Plus Plan

$3,108 / year

  • All of Free
  • Ad-free profile
  • 200 review invites / mo
  • 8 website widgets
  • Performance data & analytics
  • Marketing assets

All charges are billed in USD. See all pricing options

Reviews (109)

Overall rating
1.6
Counts per rating level
  • 12% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 73% of ratings are 1 stars
April 22, 2025

Schifo totale. Un cliente sta facendo una serie di email false a una stella chiedendo in cambio soldi per smettere. Ho segnalato il problema ma non solo non c'è nessuno che mi ascolta ma le mail false restano al loro posto. Voglio fare migrazione ad altro gestore di recensioni ma per migrare le mie recensioni che sono appunto mie devo migrare ad altro piano da più di 300 € mese che direi è un ricatto. Se potete evitate questa app di recensioni vi si ritorcerà contro.

bandanashop.it
Italy
Over 3 years using the app
May 5, 2025

I have little trust in the pay subscription, since the free plan is not working correctly. It suppose to send up to 50 invitations per months to customers, but it fails to do it.

Antonie Emma
Czechia
29 days using the app
March 21, 2025

Terrible experience. No response to emails or live chat.

They didn't every reply to two requests to move onto the plus plan. When you try to subscribe to a paid plan it says we will contact you.

No doubt when they contact you they are trying to lock you into a long term contract.

Trustpilot is a massive recognised brand but their customer service is terrible.

Poppatea
Sweden
About 2 months using the app
February 25, 2025

I've been trying to install this app for hours to no avail. Have to give it a one star rating. Does not work with Shopify as stated. When installing it does nothing except says click here if a new window does not open, this takes you to a signup screen whereby if you re-enter the info it says your already signed up. The end. One Star. But only because there's no Zero.

Strain Envy
United States
12 minutes using the app
March 20, 2025

Helaas echt niet geschikt voor een kleine/startende onderneming.
Je kan 1 widget plaatsen met "beoordeel ons op Trustpilot" (dat kan je ook wel zonder de app).

Als je 1 widget wilt plaatsen met hoe klanten je hebben beoordeeld kost je dat minimaal 169,- (excl) per maand!

SQMIZE Nederland
Netherlands
About 2 months using the app

Support

App support provided by Trustpilot.

Developer

Trustpilot

Pilestræde 58, Copenhagen, 1112, DK

Launched

July 14, 2021

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