Trustpilot Reviews
- Pricing
-
Free plan available
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Rating
- 2.0 (137)
- Developer
- Trustpilot
Featured images gallery
Turn real customer reviews into traffic, sales, and loyalty.
Expand your brand's reach by building a stellar online presence right where shoppers are researching their next purchase. Attract new customers by showcasing your reviews across your site and marketing materials and make it easy for shoppers to “add to cart.” Build a customer-centric business by discovering trends in your customer reviews on what’s working, and what’s not, to increase customer retention and maximise lifetime value.
- Collect service and product reviews with automated review invitations
- Drag-and-drop review widgets onsite to add social proof at key conversion points
- Increase CTR on Google Ads with reviews that count towards Google Seller Ratings
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
Languages
English
Works with
- Slack
- Zendesk
- Mailchimp
- Klaviyo
Categories
Display options
Ways to collect reviews
Pricing
Free Plan
Free
- Claim profile page
- 50 review invites / mo
- Review collectorwidgets
- Respond to reviews
- Drive Google Seller Ratings
- Basic analytics
- Web support
Plus Plan
$3,108 / year
- All of Free
- Ad-free profile
- 200 review invites / mo
- 8 website widgets
- Performance data & analytics
- Marketing assets
All charges are billed in USD. See all pricing options
Reviews (137)
I don't think Trustpilot understand a small business at all; the price they are asking for a monthly subscription is way too much for the value they bring; so now, on top of hmrc, royalmail, and PayPal, one must take out extra share for Trustpilot!
Not for startups or small businesses. The free version only let people see your reviews on their site. The price for an upgrade to show the reviews on your site are way to high. And that is only the review for my business. The product reviews that i get does not show at all without the expensive upgrade.
I regret choosing Trustpilot, should have used another review service that actually shows on your site without paying a huge amount.
They keep deleting the positive verified reviews of my customers. Then they say that they have to upload a receipt for the review to go back up. Trustpilot is the one sending the reviews out to my customers after verified orders, there is no need to inconvenience my customers in this way. Perhaps they don't delete reviews on the paid plan, not sure, but based on my experience DO NOT RECOMMEND.
Initially loved this, however they have updated the app and in order to use any of their review widgets you must pay their minimum fee of £250 per month. Just to reiterate, in order to show customer reviews (which are not owned by TrustPilot) you must pay TrustPilot £250 per month alongside being forced to sign up to their platform and signing over your business details, in order to show the public owned reviews that YOUR customers have left. Combine this with the daily chasing emails you recieve from Account Managers to sign you up to this service, it feels very bait and switch. I am frustrated as I will now have to migrate all my reviews to another platform.
they dont get back to you when you try contacting them
Support
App support provided by Trustpilot.
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