Trustpilot Reviews

by Trustpilot

Turn real customer reviews into traffic, sales, and loyalty.

66 reviews
Free plan available

App highlights

  • Speed tested: low impact to your online store

Key values section

Build more trust in your store

Build a stellar online presence right where shoppers are researching their next purchase.

Turn reviews into revenue

Showcase your reviews across your site and marketing materials and make it easy for shoppers to “add to cart.”

Unlock consumer insights

Discover trends in your customer reviews on what’s working, and what’s not, to increase customer retention and maximise lifetime value.

  • collect & showcase trustpilot reviews on shopify to build trust
  • get verified trustpilot reviews for shopify store
  • showcase trustpilot reviews everywhere
  • trustpilot reviews impact search results
  • turn customers into advocates with trustpilot for shopify
  • trustpilot review insights help make data driven decisions
  • collect & showcase trustpilot reviews on shopify to build trust
  • get verified trustpilot reviews for shopify store
  • showcase trustpilot reviews everywhere
  • trustpilot reviews impact search results
  • turn customers into advocates with trustpilot for shopify
  • trustpilot review insights help make data driven decisions
Trustpilot Reviews

Trustpilot Reviews

Trustpilot for Shopify

Trustpilot's plugin for Shopify enables merchants to automatically invite customers to leave reviews, and to showcase reviews onsite with a drag-and-drop tool.

Automatically collect customer reviews

  • Lay a solid foundation for your online presence with authentic customer reviews that attract shoppers to your website and Trustpilot profile page.
  • Use our integration to automatically invite customers to leave reviews at key moments in their shopping journey.
  • Grow on Google with verified reviews that count toward Google Seller Ratings. Product reviews enhance and qualify your product pages for review snippets in organic search.

Turn reviews into revenue

  • Showcase reviews across your website when consumers are actively looking to make a purchase decision.
  • Downloadable assets and marketing templates make it easy to leverage reviews across marketing channels
  • Turn your favorite reviews into eye-catching images for all social media platforms — no design skills required.

Unlock real-time consumer insights

  • Get at-a-glance performance metrics and arm yourself with the data behind your reviews and make the most out of your customer feedback.
  • Gauge customer satisfaction in your reviews over time to keep your customers happy. - See analytics segmented by review tags to understand performance in areas that best support your business strategy.
  • Monitor performance against your industry, and uncover where shoppers come from and which search terms drive impressions and traffic, all in one place.
  • Keep customers coming back with an ever-improving product selection. Product Attributes ratings help you understand your products from your customer’s point-of-view.

Launch date

July 14, 2021

Integrates with

  • Google
  • Facebook
  • Slack
  • Zendesk
  • Mailchimp
  • Klaviyo
Trustpilot Reviews

Trustpilot Reviews

Trustpilot for Shopify

Trustpilot's plugin for Shopify enables merchants to automatically invite customers to leave reviews, and to showcase reviews onsite with a drag-and-drop tool.

Automatically collect customer reviews

  • Lay a solid foundation for your online presence with authentic customer reviews that attract shoppers to your website and Trustpilot profile page.
  • Use our integration to automatically invite customers to leave reviews at key moments in their shopping journey.
  • Grow on Google with verified reviews that count toward Google Seller Ratings. Product reviews enhance and qualify your product pages for review snippets in organic search.

Turn reviews into revenue

  • Showcase reviews across your website when consumers are actively looking to make a purchase decision.
  • Downloadable assets and marketing templates make it easy to leverage reviews across marketing channels
  • Turn your favorite reviews into eye-catching images for all social media platforms — no design skills required.

Unlock real-time consumer insights

  • Get at-a-glance performance metrics and arm yourself with the data behind your reviews and make the most out of your customer feedback.
  • Gauge customer satisfaction in your reviews over time to keep your customers happy. - See analytics segmented by review tags to understand performance in areas that best support your business strategy.
  • Monitor performance against your industry, and uncover where shoppers come from and which search terms drive impressions and traffic, all in one place.
  • Keep customers coming back with an ever-improving product selection. Product Attributes ratings help you understand your products from your customer’s point-of-view.

Launch date

July 14, 2021

Integrates with

  • Google
  • Facebook
  • Slack
  • Zendesk
  • Mailchimp
  • Klaviyo

Pricing

See all pricing options

Free Plan

Free

  • Claim profile page
  • 100 review invites / mo
  • 2 TrustBox widgets
  • Respond to reviews
  • Drive Google Seller Ratings
  • Basic analytics
  • Web support

Flex Plan

$49/month

  • All of Free
  • Ad-free Trustpilot profile
  • 200 review invites / mo
  • Photo and video
  • Review gallery
  • Product Q&A
  • Marketing assets

Standard Plan

$200/month

billed at $2,400 once per year

  • All of Free
  • Ad-free profile
  • 500 review invites / mo
  • 8 TrustBox widgets
  • Advanced analytics
  • Marketing assets
  • Customer Success support

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

2.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    18% of ratings are 5 stars
    12
  • 4 of 5 stars
    8% of ratings are 4 stars
    5
  • 3 of 5 stars
    3% of ratings are 3 stars
    2
  • 2 of 5 stars
    9% of ratings are 2 stars
    6
  • 1 of 5 stars
    62% of ratings are 1 stars
    41
View all 66 reviews
1 of 5 stars
June 7, 2022

Bathroom Store Ireland

Location Ireland

I used this app for 12 months, we signed a subscription that cost 330 euros a month, the conversion rate from trust pilot was less than 1%, in our service we had account manager that didn't give us enough support to get it better. now they are trying to force us in another 12 months contract because we didn't give 30 days notice period canceling it stay away!

Developer reply

June 20, 2022

Hi Bathroom Store Ireland.

Thank you for contacting us.

We are sad to hear you've not had a positive experience with us here at Trustpilot, we hope that the support team can assist.

We have a dedicated Support Team that can help you utilize our service to its full potential. Please reach out to them here, We are always happy to help: https://support.trustpilot.com/hc/en-us/requests/new

Trustpilot contacts are usually 12 months, and details will be included in the documents you receive when signing up. If you have any questions about your contract or any terms, you can contact your Customer Success manager and they can assist.

Accounts can be cancelled with 30 days notice before the end of your contact. If you have any further questions, please drop our support team on support@trustpilot.com. You can also check out our support centre on support.trustpilot.com

Kind regards,
Kerry-Trustpilot

1 of 5 stars
April 26, 2022

Ashton and Barrow

Location United Kingdom

What is going on?? Nobody can log in, rendering the app and integrations useless. This needs to be sorted NOW.

Developer reply

April 27, 2022

Hi Ashton and Barrow,

Thank you for your review.

Sorry to hear you are experiencing some issues with logging in.

Here is a very useful article which gives you some troubleshooting steps to help rectify the issue:https://support.trustpilot.com/hc/en-us/articles/360021100439-Trustpilot-ecommerce-integration-troubleshooting-Login-issues

If your still experiencing issues after attempting these steps then please reach out to our Technical Support Team here and they will happily assist further: https://support.trustpilot.com/hc/en-us/requests/new

Kind regards,
Kerry-Trustpilot

1 of 5 stars
April 25, 2022

Exersci

Similar to other people... Username + pass word don't go together but can log in directly. Also tried to sign up for the new app and didn't work

Developer reply

April 27, 2022

Hi Exersci,

Thank you for your review.

Sorry to hear you are experiencing some issues with logging in.

Here is a useful guide which gives you some troubleshooting steps to help rectify the issue:https://support.trustpilot.com/hc/en-us/articles/360021100439-Trustpilot-ecommerce-integration-troubleshooting-Login-issues

If your still experiencing issues after attempting these steps then please reach out to our Technical Support Team here and they will happily assist further: https://support.trustpilot.com/hc/en-us/requests/new

Kind regards,
Kerry-Trustpilot

View all reviews

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