Trustpilot Reviews
Turn real customer reviews into traffic, sales, and loyalty.
App highlights
-
Speed tested: low impact to your online store
Key values section
Build more trust in your store
Build a stellar online presence right where shoppers are researching their next purchase.
Turn reviews into revenue
Showcase your reviews across your site and marketing materials and make it easy for shoppers to “add to cart.”
Unlock consumer insights
Discover trends in your customer reviews on what’s working, and what’s not, to increase customer retention and maximise lifetime value.
Trustpilot Reviews
Launch date
Integrates with
- Slack
- Zendesk
- Mailchimp
- Klaviyo
Trustpilot Reviews
Launch date
Integrates with
- Slack
- Zendesk
- Mailchimp
- Klaviyo
Pricing
See all pricing optionsFree Plan
Free
Flex Plan
$49/month
Standard Plan
$200/month
billed at $2,400 once per year
* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Reviews
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Bathroom Store Ireland
I used this app for 12 months, we signed a subscription that cost 330 euros a month, the conversion rate from trust pilot was less than 1%, in our service we had account manager that didn't give us enough support to get it better. now they are trying to force us in another 12 months contract because we didn't give 30 days notice period canceling it stay away!
Developer reply
Hi Bathroom Store Ireland.
Thank you for contacting us.
We are sad to hear you've not had a positive experience with us here at Trustpilot, we hope that the support team can assist.
We have a dedicated Support Team that can help you utilize our service to its full potential. Please reach out to them here, We are always happy to help: https://support.trustpilot.com/hc/en-us/requests/new
Trustpilot contacts are usually 12 months, and details will be included in the documents you receive when signing up. If you have any questions about your contract or any terms, you can contact your Customer Success manager and they can assist.
Accounts can be cancelled with 30 days notice before the end of your contact. If you have any further questions, please drop our support team on support@trustpilot.com. You can also check out our support centre on support.trustpilot.com
Kind regards,
Kerry-Trustpilot
Ashton and Barrow
What is going on?? Nobody can log in, rendering the app and integrations useless. This needs to be sorted NOW.
Developer reply
Hi Ashton and Barrow,
Thank you for your review.
Sorry to hear you are experiencing some issues with logging in.
Here is a very useful article which gives you some troubleshooting steps to help rectify the issue:https://support.trustpilot.com/hc/en-us/articles/360021100439-Trustpilot-ecommerce-integration-troubleshooting-Login-issues
If your still experiencing issues after attempting these steps then please reach out to our Technical Support Team here and they will happily assist further: https://support.trustpilot.com/hc/en-us/requests/new
Kind regards,
Kerry-Trustpilot
Exersci
Similar to other people... Username + pass word don't go together but can log in directly. Also tried to sign up for the new app and didn't work
Developer reply
Hi Exersci,
Thank you for your review.
Sorry to hear you are experiencing some issues with logging in.
Here is a useful guide which gives you some troubleshooting steps to help rectify the issue:https://support.trustpilot.com/hc/en-us/articles/360021100439-Trustpilot-ecommerce-integration-troubleshooting-Login-issues
If your still experiencing issues after attempting these steps then please reach out to our Technical Support Team here and they will happily assist further: https://support.trustpilot.com/hc/en-us/requests/new
Kind regards,
Kerry-Trustpilot
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