Trustpilot Reviews

Trustpilot Reviews

Pricing
Free plan available
Popular with stores like yours
Based in United States
Rating
1.5 (111)
Developer
Trustpilot

Turn real customer reviews into traffic, sales, and loyalty.

Expand your brand's reach by building a stellar online presence right where shoppers are researching their next purchase. Attract new customers by showcasing your reviews across your site and marketing materials and make it easy for shoppers to “add to cart.” Build a customer-centric business by discovering trends in your customer reviews on what’s working, and what’s not, to increase customer retention and maximise lifetime value.

Expand your brand's reach by building a stellar online presence right where shoppers are researching their next purchase. Attract new customers by showcasing your reviews across your site and marketing materials and make it easy for shoppers to “add to cart.” Build a customer-centric business by discovering trends in your customer reviews on what’s working, and what’s not, to increase customer retention and maximise lifetime value. more
  • Collect service and product reviews with automated review invitations
  • Drag-and-drop review widgets onsite to add social proof at key conversion points
  • Increase CTR on Google Ads with reviews that count towards Google Seller Ratings
Popular with stores like yours
Based in United States

Languages

English

Works with

  • Google
  • Facebook
  • Slack
  • Zendesk
  • Mailchimp
  • Klaviyo

Pricing

Free Plan

Free

  • Claim profile page
  • 50 review invites / mo
  • Review collectorwidgets
  • Respond to reviews
  • Drive Google Seller Ratings
  • Basic analytics
  • Web support

Plus Plan

$3,108 / year

  • All of Free
  • Ad-free profile
  • 200 review invites / mo
  • 8 website widgets
  • Performance data & analytics
  • Marketing assets

All charges are billed in USD. See all pricing options

Reviews (111)

Overall rating
1.5
Counts per rating level
  • 11% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 75% of ratings are 1 stars
June 27, 2025

More than one customers reached out and questioned us why we did not publish their reviews.

A 4 stars reviewer just accused us of not being authentic as he felt that his reviewed did not get published because he did not leave a 5 stars. This is really embarrassing. This app should have helped us build trust but now it's damaging it and no one is answering the email.

Not sure whether it's because we did not pay the protection money but this app is really a big joke. This app is about review and trust but it offer the least transparent, the worst experience and get the lowest review hahha

INSPECIAL HOME
Hong Kong SAR
About 1 month using the app
May 14, 2025

This company is clearly trying to exploit sellers and should be removed from Shopify. They demand the removal of any reviews or references to Trustpilot unless you pay them what essentially amounts to a ransom

OBD TECH TOOLS
Mexico
About 1 year using the app
June 17, 2025

Happy to be leaving Trust pilot, horrible experience, 12 month contracts for a review service is redicolus, moving to a monthly contract with another provider. Also going forward we will own our own reviews,

Truck Electrics
Ireland
Over 4 years using the app
July 2, 2025

we would give 0 stars if we could. for days now, it just says "technical error" when we try and intergrate it into out store, or says that a website is already linked. we are getting no help and have been sucked in to a 12 month contract. we are a small business and can simply not afford to pay for something we are not using.

grays.official
United Kingdom
2 days using the app
May 5, 2025

I have little trust in the pay subscription, since the free plan is not working correctly. It suppose to send up to 50 invitations per months to customers, but it fails to do it.

Antonie Emma
Czechia
29 days using the app

Support

App support provided by Trustpilot.

Developer

Trustpilot

Pilestræde 58, Copenhagen, 1112, DK

Launched

July 14, 2021

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