Reviews (760)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and customization options. It's praised for enhancing customer trust and online presence, with features like automatic review requests and the ability to import reviews from other platforms. Many appreciate its free plan and efficient support team. It's seen as a game-changer, significantly boosting credibility and sales.

Edited March 21, 2024

very heplful with install but it is so limited on free plan that it is useless

Rocket Cornhole Bags
United States
30 days using the app
TrustApps replied March 22, 2024

Hi,

Our free plan is very generous and provide most of functionality to get you started with setting up reviews widgets and collecting unlimited reviews from your customers. Contact us if you are looking for a specific feature and we will be able to accommodate.

Edited May 15, 2024

Original review:
The app is for starters and is slowly being developed and more features are being added. They are very quick to respond and add the features that the big players have in this space. Work with the customer service team and find out how quickly they add features to this app. Highly responsive! A++++++++!

After 6 months of using:
I'm sorry but there are too many instances where the review widget goes down. This is not a reliable service. I have to look for an alternative to display my reviews on my website.

Earth Harmony Retail
United States
10 months using the app
TrustApps replied October 13, 2023

It means a lot to us that you had such a great experience using our app and customer support. We're glad that we were able to make a difference in your business.

January 14, 2024

Advertises a free plan, but I literally cannot use it without first paying for a subscription. Even if I cancel the menu, any time I click to the app it just takes me to the paid subscription checkout. Misleading.

glitch.mov
United States
1 minute using the app
TrustApps replied January 15, 2024

I am sorry about the confusion. We do have a free plan at this moment. Once you subscribe to a paid plan after installing the app, you can switch to free plan and your paid plan would automatically be cancelled. Please contact us if you have any further question.