TrustReviews: Product Reviews
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (833)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting online store credibility and customer trust by managing customer reviews effectively. They appreciate its user-friendly interface, customizable widgets, and review display options that match their store branding. The app supports importing reviews from platforms like Amazon and features automatic email reminders to encourage customer feedback. Exceptional customer support with quick resolutions and live chat assistance, along with seamless Shopify integration, further enhance its appeal for merchants aiming to improve their store's appearance and sales.
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The seller subtly encouraged me to write fake reviews. During our chat, they explained how to import reviews into their system by downloading a CSV template and adding low ratings, even suggesting I could just enter random names and emails in the required fields. When I expressed concerns about the legality and authenticity of such reviews, they reassured me that it would be fine to use fake names and emails. This created an uncomfortable situation, prompting me to decide to delete their app, as I didn’t want to be involved in misleading practices.
Thank you for sharing your experience with us. We take all feedback seriously and strive to ensure that our app and support services promote only genuine and authentic reviews.
We apologize for any confusion or discomfort caused during your interaction with our team. Our intention is to provide tools that help gather legitimate feedback from your customers. Encouraging fake reviews is against our policies and principles.
We will review this matter internally to ensure clarity and adherence to our guidelines. Your feedback is invaluable in helping us maintain the integrity of our services.
If you have any further concerns or would like to discuss this matter in more detail, please feel free to reach out to us directly at trustreviews-support@trustapps.co.
Thank you for bringing this to our attention and for helping us improve.
Sincerely,
Rishabh
TrustReviews Team
Je viens de le télécharger est tout est vraiment simple d'accès, j'ai utilisé plusieurs applications mais celle la est la meilleur !
Very helpful and responsive team. Thanks a lot
We're delighted to hear that our app and customer support exceeded your expectations. Thank you for choosing us and we look forward to serving you again in the future.
Just had the pleasure of dealing with Shahroz, I was having some difficulty integrating the app into my online store. He sorted my issues straight away, clear communication and got the issue sorted within 2-3 minutes. Thank you 10/10.
Thank you for leaving a positive review and for choosing our app to help optimize your Shopify store. We're excited to be a part of your success story!
Excellent app, I am very satisfied. I imported the Amazon reviews of the products in a minute. The support was immediate, effective and made the installation process smooth and easy. The product pages now look great with the customer reviews and the photos attached. I highly recommend it!
buena app para mostrar reseñas en tu sitio web
Vos commentaires positifs nous tiennent à cœur ! Nous sommes ravis que notre application et notre support clientèle aient aidé votre entreprise à réussir, et nous sommes impatients de continuer à vous offrir un excellent service.
Great product and the team supporting it is super helpful and responsive. Addressed all of my questions promptly! Recommend this app!
Wonderful app! Works great and customer service is top notch! Thanks so much!!
We're delighted to hear that our app and customer support exceeded your expectations. Thank you for choosing us and we look forward to serving you again in the future.
Whilst only using this app for less than 24hours, it has been easy to set up, integrate and style.
Customer support were prompt and helpful in a few initial technical questions I had during set up.
Very reasonably priced as well.
Excellent customer service , Excellent communication skills , highly recommended
We're delighted to hear that our app and customer support exceeded your expectations. Thank you for choosing us and we look forward to serving you again in the future.