TrustReviews: Product Reviews

TrustReviews: Product Reviews

Reviews (836)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting online store credibility and customer trust by managing customer reviews effectively. They appreciate its user-friendly interface, customizable widgets, and review display options that match their store branding. The app supports importing reviews from platforms like Amazon and features automatic email reminders to encourage customer feedback. Exceptional customer support with quick resolutions and live chat assistance, along with seamless Shopify integration, further enhance its appeal for merchants aiming to improve their store's appearance and sales.

Edited August 20, 2024

Ahsan was so helpful when I needed assistance today. He took care of everything and was friendly and professional.

Minding My pH
United States
5 months using the app
TrustApps replied April 15, 2024

Your positive feedback means the world to us! We're thrilled that our app and customer support have helped your business succeed, and we look forward to continuing to provide you with excellent service.

Edited July 31, 2024

If a problem arises, they are friendly and helpful in the chat room. Sometimes they seem busy and take a long time to respond, but even if it takes them a while, they always reply. This high rate of chat replies has been very helpful.

FANCL
United States
7 months using the app
May 8, 2024

So far the app is awesome thanks!

My Store
United States
3 months using the app
April 11, 2024

I love this app. It is easy to use. I had a few small issues getting started but the customer service replied instantly and fixed any problems right away. I highly recommend this app.

SheTRIBE
Australia
11 days using the app
TrustApps replied April 13, 2024

It means a lot to us that you had such a great experience using our app and customer support. We're glad that we were able to make a difference in your business.

April 18, 2024

Ahsan is great. He was quick to help and answer my questions. I am a new e-comm business so reviews are essential for me right now so I am happy I found this app!

Sip Charlie's Coffee
United States
16 days using the app
TrustApps replied April 20, 2024

Thank you for leaving a positive review and for choosing our app to help optimize your Shopify store. We're excited to be a part of your success story!

March 10, 2024

Really simple to use and manage. Customer Service team are usually pretty quick to help via chat and resolve things remotely where possible.

Rubifresh Store
Australia
4 months using the app
TrustApps replied March 12, 2024

We appreciate your kind words and are grateful to have had the opportunity to assist you with our app and customer support. Thank you for choosing us as your partner in business.

May 10, 2024

Fast very helpful team

FINE BY PAULY
United Kingdom
5 months using the app
April 22, 2024

Excellent app. Excellent customer service by Ebrahim. He effortlessly guided me through the processes. Thank you.

ViryaByUrbi
Singapore
About 1 month using the app
TrustApps replied April 25, 2024

Thank you for leaving a positive review and for choosing our app to help optimize your Shopify store. We're excited to be a part of your success story!

January 15, 2024

Amazing support - I had a question about having reviews across multiple products and he jumped on a google meeting and quickly showed me how to do it. Have never had support like that on an APP!!

Zeally Herbs
Australia
9 months using the app
TrustApps replied March 7, 2024

Thank you for leaving a positive review and for choosing our app to help optimize your Shopify store.

April 9, 2024

So far I am super impressed with this app. I had to get help over chat, and the guy, logged into my account and made the changes I needed for me. I was worried this process would be a nightmare and it wasn't. My day is made!

thehouseofbotanicals
United States
11 days using the app
TrustApps replied April 13, 2024

It means a lot to us that you had such a great experience using our app and customer support. We're glad that we were able to make a difference in your business.