TrustReviews: Product Reviews

TrustReviews: Product Reviews

Reviews (833)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting online store credibility and customer trust by managing customer reviews effectively. They appreciate its user-friendly interface, customizable widgets, and review display options that match their store branding. The app supports importing reviews from platforms like Amazon and features automatic email reminders to encourage customer feedback. Exceptional customer support with quick resolutions and live chat assistance, along with seamless Shopify integration, further enhance its appeal for merchants aiming to improve their store's appearance and sales.

January 5, 2024

I was having some issues getting the reviews to show up on my Shopify store, but using the chat tool - a representative had the reviews up and running within minutes! Awesome service!

That Basic Wick
Canada
10 months using the app
TrustApps replied March 7, 2024

We appreciate your kind words and are grateful to have had the opportunity to assist you with our app and customer support. Thank you for choosing us as your partner in business.

April 18, 2024

Ahsan is great. He was quick to help and answer my questions. I am a new e-comm business so reviews are essential for me right now so I am happy I found this app!

Sip Charlie's Coffee
United States
16 days using the app
TrustApps replied April 20, 2024

Thank you for leaving a positive review and for choosing our app to help optimize your Shopify store. We're excited to be a part of your success story!

Edited July 3, 2024

Excellent - I cant stress enough how well these guys are.

Both Ebrahim & Ahsan respond to queries swiftly, v helpful, professional & tech nerds.

Id defo recommend any small-medium sized business to choose trust review as your reviews platform.

The Rugged Beard Company
United Kingdom
8 months using the app
TrustApps replied March 7, 2024

It means a lot to us that you had such a great experience using our app and customer support. We're glad that we were able to make a difference in your business.

April 9, 2024

So far I am super impressed with this app. I had to get help over chat, and the guy, logged into my account and made the changes I needed for me. I was worried this process would be a nightmare and it wasn't. My day is made!

thehouseofbotanicals
United States
11 days using the app
TrustApps replied April 13, 2024

It means a lot to us that you had such a great experience using our app and customer support. We're glad that we were able to make a difference in your business.

Edited July 31, 2024

If a problem arises, they are friendly and helpful in the chat room. Sometimes they seem busy and take a long time to respond, but even if it takes them a while, they always reply. This high rate of chat replies has been very helpful.

FANCL
United States
7 months using the app
March 10, 2024

Really simple to use and manage. Customer Service team are usually pretty quick to help via chat and resolve things remotely where possible.

Rubifresh Store
Australia
4 months using the app
TrustApps replied March 12, 2024

We appreciate your kind words and are grateful to have had the opportunity to assist you with our app and customer support. Thank you for choosing us as your partner in business.

April 20, 2024

Easy to implement, great designs and features. Super helpful support team, and they respond quick!

TheraZen
Norway
23 days using the app
TrustApps replied April 25, 2024

It means a lot to us that you had such a great experience using our app and customer support. We're glad that we were able to make a difference in your business.

May 13, 2024

The support is outstanding. I was having trouble setting up the app for my storefront and they were super responsive and helped me get up and running. Really impressed!

Creative Law Lab
United States
About 9 hours using the app
April 23, 2024

Very quick and helpful support team. We're glad we chose this app for our reviews. All the best!

Inside Living Hong Kong
Hong Kong SAR
7 days using the app
TrustApps replied April 25, 2024

Thank you for leaving a positive review and for choosing our app to help optimize your Shopify store. We're excited to be a part of your success story!

June 14, 2024

Great app! Great support!!!!

Hyburst - Fuel Your Dreams
United States
3 days using the app