Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and customization options. It's praised for enhancing customer trust and online presence, with features like automatic review requests and the ability to import reviews from other platforms. Many appreciate its free plan and efficient support team. It's seen as a game-changer, significantly boosting credibility and sales.

March 29, 2024

This is a great app for reviews! I previously used Loox, but wanted a to try another layout and TrustReviews has big customer images and many options for what additional information you want to show on your page. I emailed them and asked for assistance and within 10 minutes my issue was resolved. Was not expecting to hear back until a day after, so I am very happy with this app and the customer support. Highly recommended and will use again.

Serenity Team
United States
3 days using the app
TrustApps replied April 2, 2024

We're delighted to hear that our app and customer support exceeded your expectations. Thank you for choosing us and we look forward to serving you again in the future.

April 15, 2024

WoW! The support - right away form the chat icon in the app - is amazing and fast as the speed of light! Ebrahim helped me and solved the problem in only two minutes!
This app was a breeze to intall and configure and import my reviews.
#musthave !

Kapsalon Kontrast Shop
Belgium
29 days using the app
TrustApps replied April 17, 2024

Your positive feedback means the world to us! We're thrilled that our app and customer support have helped your business succeed, and we look forward to continuing to provide you with excellent service.

March 11, 2024

an amazing addition to my store and the free plan has everything and great customizability and they make it very easy to import reviews. definitely the best experience with an shopify app. They also have amazing and helpful support that will answer you very quick. I highly recomend!

EleganceEss
Canada
19 days using the app
TrustApps replied March 13, 2024

Thank you for leaving a positive review and for choosing our app to help optimize your Shopify store.

April 30, 2024

My old Shopify Reviews is now retired. I wasn't sure which Product Review app to go with and after researching for a while, I chose TrustReviews and very happy I did. I needed help setting up the app. Ebrahim helped me out right away through their Chat option and within 5 minutes we were up & running. Just outstanding customer service!! I would highly recommend this App for their reasonable price (they have a Free Plan), ease of use and above all their outstanding customer service!! Thanks again..... TheKitchenPantry.com

The Kitchen Pantry
Canada
1 day using the app
April 11, 2024

I love this app. It is easy to use. I had a few small issues getting started but the customer service replied instantly and fixed any problems right away. I highly recommend this app.

SheTRIBE
Australia
11 days using the app
TrustApps replied April 13, 2024

It means a lot to us that you had such a great experience using our app and customer support. We're glad that we were able to make a difference in your business.

March 30, 2024

this is so much helpful and also a user friendly interface . i appreciate the help of customer support as well they are soo friendly to help

The Elite
Canada
3 months using the app
TrustApps replied April 2, 2024

It means a lot to us that you had such a great experience using our app and customer support. We're glad that we were able to make a difference in your business.

April 9, 2024

So far I am super impressed with this app. I had to get help over chat, and the guy, logged into my account and made the changes I needed for me. I was worried this process would be a nightmare and it wasn't. My day is made!

thehouseofbotanicals
United States
11 days using the app
TrustApps replied April 13, 2024

It means a lot to us that you had such a great experience using our app and customer support. We're glad that we were able to make a difference in your business.

April 25, 2024

Intuitively designed and easy to implement. This app gives mega credibility to my Shopify store! Also customer service was on point!

Jekka Wilde
United States
29 days using the app
TrustApps replied April 27, 2024

It means a lot to us that you had such a great experience using our app and customer support. We're glad that we were able to make a difference in your business.

May 1, 2024

I just added TrustReviews to my Shopify store. The customer service was very helpful getting all of my reviews from another app transferred over to the new TrustReview app and getting the widget up and running on our site. Everything looks great on our site and is working well. I really like the layout of the reviews on our website.

Arm's Reach Concepts
United States
1 day using the app
TrustApps replied May 2, 2024

Thanks for the kind words. We are always looking to improve our app. Let us know through in-app chat if you have any feature suggestions or feedback.

March 23, 2024

The user support provided by Shahroz was very good! the response was quick with a live person answering my questions right away.

Wild Edge Keto ltd
Canada
About 1 month using the app
TrustApps replied March 26, 2024

Your positive feedback means the world to us! We're thrilled that our app and customer support have helped your business succeed, and we look forward to continuing to provide you with excellent service.