Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and customization options. It's praised for enhancing customer trust and online presence, with features like automatic review requests and the ability to import reviews from other platforms. Many appreciate its free plan and efficient support team. It's seen as a game-changer, significantly boosting credibility and sales.

March 30, 2024

this is so much helpful and also a user friendly interface . i appreciate the help of customer support as well they are soo friendly to help

The Elite
Canada
3 months using the app
TrustApps replied April 2, 2024

It means a lot to us that you had such a great experience using our app and customer support. We're glad that we were able to make a difference in your business.

April 9, 2024

So far I am super impressed with this app. I had to get help over chat, and the guy, logged into my account and made the changes I needed for me. I was worried this process would be a nightmare and it wasn't. My day is made!

thehouseofbotanicals
United States
11 days using the app
TrustApps replied April 13, 2024

It means a lot to us that you had such a great experience using our app and customer support. We're glad that we were able to make a difference in your business.

March 11, 2024

an amazing addition to my store and the free plan has everything and great customizability and they make it very easy to import reviews. definitely the best experience with an shopify app. They also have amazing and helpful support that will answer you very quick. I highly recomend!

EleganceEss
Canada
19 days using the app
TrustApps replied March 13, 2024

Thank you for leaving a positive review and for choosing our app to help optimize your Shopify store.

May 6, 2024

The customer service and the features of this apps are really amazing. Would recommend this to everyone and Mr. Ebrahim from the customer support team is really amazing. He helped me with the issues really fast. Best review app I can say

Abzlabz
India
4 days using the app
May 5, 2024

I thought I had everything setup correctly but the write review option just wasn't showing up. The app conveniently alerted me to this with a contact us link. The chat bot estimate for time-to-reply was about 34 mins but I was contacted within just a min or two by Sharoz. Sharoz was able to resolve my issue very quickly. I missed a line of code in a product template. He added it and sent a screenshot showing were the change was made.

The issue was resolved in just a couple of minutes.

Service was prompt, professional, polite, and competent.

Thank you!

Elaina Marie Beauty
United States
About 9 hours using the app
May 17, 2024

Seamless User-friendly integration with immediate support. Would recommend!

KAMASARAH
South Africa
About 1 month using the app
May 7, 2024

Ahsan was very helpful with ensuring this app was quickly integrated into my store! This app was installed today and I'm still learning about how to navigate all the features.
So far, Ahsan (TrustReviews) excellent service, professionalism and very responsive actions has been phenomenal!
Service was the best!

Wild Chick Organics
United States
1 day using the app
April 18, 2024

Ahsan is great. He was quick to help and answer my questions. I am a new e-comm business so reviews are essential for me right now so I am happy I found this app!

Sip Charlie's Coffee
United States
16 days using the app
TrustApps replied April 20, 2024

Thank you for leaving a positive review and for choosing our app to help optimize your Shopify store. We're excited to be a part of your success story!

March 23, 2024

The user support provided by Shahroz was very good! the response was quick with a live person answering my questions right away.

Wild Edge Keto ltd
Canada
About 1 month using the app
TrustApps replied March 26, 2024

Your positive feedback means the world to us! We're thrilled that our app and customer support have helped your business succeed, and we look forward to continuing to provide you with excellent service.

April 5, 2024

Off the rip, their customer service is quick and efficient. They were also real helpful with any questions i had for my business , Shahroz and Ebrahim are both extremely helpful and professional. Will be using this app for reviews.

Lume Luxe
United States
6 days using the app
TrustApps replied April 8, 2024

We appreciate your kind words and are grateful to have had the opportunity to assist you with our app and customer support. Thank you for choosing us as your partner in business.