Reviews (772)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and customization options. It's praised for enhancing customer trust and online presence, with features like automatic review requests and the ability to import reviews from other platforms. Many appreciate its free plan and efficient support team. It's seen as a game-changer, significantly boosting credibility and sales.

March 4, 2024

I have reviewed many review apps and used TrustReviews. Reviews appear on my collection pages and product page and I love the app. There was a problem in the integration, but it was minor because Shahroz helped me in a short time on the live chat. He corrected the CSV I received from Woocommerce and imported the reviews. Get the app and enjoy.

BOSA Bodrum Sandals
Türkiye
3 months using the app
TrustApps replied March 5, 2024

Thank you for your review. We are always looking to add more features in our app. Please provide your feedback and our team will consider it.

April 15, 2024

WoW! The support - right away form the chat icon in the app - is amazing and fast as the speed of light! Ebrahim helped me and solved the problem in only two minutes!
This app was a breeze to intall and configure and import my reviews.
#musthave !

Kapsalon Kontrast Shop
Belgium
29 days using the app
TrustApps replied April 17, 2024

Your positive feedback means the world to us! We're thrilled that our app and customer support have helped your business succeed, and we look forward to continuing to provide you with excellent service.

May 1, 2024

I just added TrustReviews to my Shopify store. The customer service was very helpful getting all of my reviews from another app transferred over to the new TrustReview app and getting the widget up and running on our site. Everything looks great on our site and is working well. I really like the layout of the reviews on our website.

Arm's Reach Concepts
United States
1 day using the app
TrustApps replied May 2, 2024

Thanks for the kind words. We are always looking to improve our app. Let us know through in-app chat if you have any feature suggestions or feedback.

April 25, 2024

Intuitively designed and easy to implement. This app gives mega credibility to my Shopify store! Also customer service was on point!

Jekka Wilde
United States
29 days using the app
TrustApps replied April 27, 2024

It means a lot to us that you had such a great experience using our app and customer support. We're glad that we were able to make a difference in your business.

April 16, 2024

The app works and looks really well! The support team responses really quick and has been very helpfull so far.

Sofana
Netherlands
About 2 months using the app
TrustApps replied April 20, 2024

We appreciate your kind words and are grateful to have had the opportunity to assist you with our app and customer support. Thank you for choosing us as your partner in business.

April 11, 2024

I love this app. It is easy to use. I had a few small issues getting started but the customer service replied instantly and fixed any problems right away. I highly recommend this app.

SheTRIBE
Australia
11 days using the app
TrustApps replied April 13, 2024

It means a lot to us that you had such a great experience using our app and customer support. We're glad that we were able to make a difference in your business.

May 5, 2024

I thought I had everything setup correctly but the write review option just wasn't showing up. The app conveniently alerted me to this with a contact us link. The chat bot estimate for time-to-reply was about 34 mins but I was contacted within just a min or two by Sharoz. Sharoz was able to resolve my issue very quickly. I missed a line of code in a product template. He added it and sent a screenshot showing were the change was made.

The issue was resolved in just a couple of minutes.

Service was prompt, professional, polite, and competent.

Thank you!

Elaina Marie Beauty
United States
About 9 hours using the app
May 17, 2024

Seamless User-friendly integration with immediate support. Would recommend!

KAMASARAH
South Africa
About 1 month using the app
May 7, 2024

Ahsan was very helpful with ensuring this app was quickly integrated into my store! This app was installed today and I'm still learning about how to navigate all the features.
So far, Ahsan (TrustReviews) excellent service, professionalism and very responsive actions has been phenomenal!
Service was the best!

Wild Chick Organics
United States
1 day using the app
March 10, 2024

Really simple to use and manage. Customer Service team are usually pretty quick to help via chat and resolve things remotely where possible.

Rubifresh Store
Australia
4 months using the app
TrustApps replied March 12, 2024

We appreciate your kind words and are grateful to have had the opportunity to assist you with our app and customer support. Thank you for choosing us as your partner in business.