Reviews (772)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and customization options. It's praised for enhancing customer trust and online presence, with features like automatic review requests and the ability to import reviews from other platforms. Many appreciate its free plan and efficient support team. It's seen as a game-changer, significantly boosting credibility and sales.

March 4, 2024

I've been wanting an option for folks to leave reviews in my shop, and I've been wanting one that's formatted like this since I made my shop. I'm so happy to have found this app- there's so many options and it's so easy to use!

Alchemist's Attic
United States
27 days using the app
TrustApps replied March 5, 2024

Thank you for your review. We are always looking to add more features in our app. Please provide your feedback and our team will consider it.

May 14, 2024

Amazing App, clean look and easy to use--and even better support, who are hands on and will actually practically help you than just direct you to some information page.

Cute & Strong
United Kingdom
About 2 hours using the app
April 11, 2024

Amazing app, easy to use and install. Absolutely terrific customer service!

Empress of Heels
Netherlands
About 1 month using the app
TrustApps replied April 13, 2024

Your positive feedback means the world to us! We're thrilled that our app and customer support have helped your business succeed, and we look forward to continuing to provide you with excellent service.

March 8, 2024

Trust Reviews really came through for us. Shopify had mothballed our product reviews app, and it left us in a dark place. We didn't want to, we couldn't, lose our valuable pool of customer coffee reviews from years past.

The TrustReviews team were able to surmount several technical challenges and successfully imported our reviews into their app! A great relief to us!!

Bongo Java Roasting Co.
United States
10 days using the app
TrustApps replied March 11, 2024

Thank you so much, for your valuable review. That means a lot to us.

March 30, 2024

10/10 recommended! I was looking for an easy app to manage my shop and this has been the best one I have found. The chat feature is amazing, people help you immediately and I cannot recommend this enough!!

Aenjewels
Canada
About 19 hours using the app
TrustApps replied April 2, 2024

Thank you for leaving a positive review and for choosing our app to help optimize your Shopify store. We're excited to be a part of your success story!

May 3, 2024

The TrustReviews client services was a great help in helping me transition from the old Customer Review App for my ecommerce store to their App. The person I dealt with was very patient and answered every question I had during the onboarding process. Our reviews look great! Your help and patience were very much appreciated! I highly recommend them if even just for the onboarding experience I just had.

CleanSmart Canada
Canada
About 3 hours using the app
February 27, 2024

Its amazing, Ebrahim really helped me out and assisted me in every way possible.

Hisgiene
Canada
4 months using the app
April 6, 2024

very good application,, work with out problemes,
thanks

MAXVEO.IT
United Kingdom
12 days using the app
TrustApps replied April 8, 2024

Thank you for leaving a positive review and for choosing our app to help optimize your Shopify store. We're excited to be a part of your success story!

April 20, 2024

Great support and this app is so easy to use!

Jennie Goutet Books & sundry
France
4 months using the app
TrustApps replied April 25, 2024

Your positive feedback means the world to us! We're thrilled that our app and customer support have helped your business succeed, and we look forward to continuing to provide you with excellent service.

March 29, 2024

The app offers a nice balance of features while not overwhelming the product page and the customer service has also been top notch! I was having a bit of a hard time editing code and implementing the widget to make it do exactly what I wanted and customer service was very willing and able to help through chat making the set up seamless! Recommend for those looking to replace the Shopify Reviews app that is going out.

MuttRuk
United States
About 2 hours using the app