TrustReviews: Product Reviews

TrustReviews: Product Reviews

Reviews (824)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective review management system that boosts store credibility and sales. It is praised for its ease of importing reviews from various platforms, including CSV files and Amazon, and its user-friendly interface with customizable features like widgets and automatic email reminders. The app also offers robust customer support, quick resolutions, and personal assistance, contributing to its reliability and quick setup.

May 10, 2024

Easy and intuitive app to use! Customer support is even better!

Comfort Curve Bra
Canada
28 days using the app
June 19, 2024

The app easy to use than others. Quick and nice customer service

Rosie Beauty
United States
About 6 hours using the app
April 30, 2024

My old Shopify Reviews is now retired. I wasn't sure which Product Review app to go with and after researching for a while, I chose TrustReviews and very happy I did. I needed help setting up the app. Ebrahim helped me out right away through their Chat option and within 5 minutes we were up & running. Just outstanding customer service!! I would highly recommend this App for their reasonable price (they have a Free Plan), ease of use and above all their outstanding customer service!! Thanks again..... TheKitchenPantry.com

The Kitchen Pantry
Canada
1 day using the app
March 29, 2024

This is a great app for reviews! I previously used Loox, but wanted a to try another layout and TrustReviews has big customer images and many options for what additional information you want to show on your page. I emailed them and asked for assistance and within 10 minutes my issue was resolved. Was not expecting to hear back until a day after, so I am very happy with this app and the customer support. Highly recommended and will use again.

Serenity Team
United States
2 months using the app
TrustApps replied April 2, 2024

We're delighted to hear that our app and customer support exceeded your expectations. Thank you for choosing us and we look forward to serving you again in the future.

May 1, 2024

I just added TrustReviews to my Shopify store. The customer service was very helpful getting all of my reviews from another app transferred over to the new TrustReview app and getting the widget up and running on our site. Everything looks great on our site and is working well. I really like the layout of the reviews on our website.

Arm's Reach Concepts
United States
1 day using the app
TrustApps replied May 2, 2024

Thanks for the kind words. We are always looking to improve our app. Let us know through in-app chat if you have any feature suggestions or feedback.

April 5, 2024

Off the rip, their customer service is quick and efficient. They were also real helpful with any questions i had for my business , Shahroz and Ebrahim are both extremely helpful and professional. Will be using this app for reviews.

Lume Luxe
United States
4 months using the app
TrustApps replied April 8, 2024

We appreciate your kind words and are grateful to have had the opportunity to assist you with our app and customer support. Thank you for choosing us as your partner in business.

April 25, 2024

Intuitively designed and easy to implement. This app gives mega credibility to my Shopify store! Also customer service was on point!

Jekka Wilde
United States
29 days using the app
TrustApps replied April 27, 2024

It means a lot to us that you had such a great experience using our app and customer support. We're glad that we were able to make a difference in your business.

Edited May 15, 2024

Brilliant help from an agent. The app works wonders and the help with the online live chat box is super too. He managed to sort out the app integration within minutes. The app does more than most other apps I have noticed. I actually down loaded two other apps which I ended up deleting due to how bad they did not work, and decided to go with these guys. Highly recommend this app and the customer service help was 100 great.

The app doesn't allways work which is frustrating when customers are trying to find where the review icon is, and this is now looking very unprofessional on my business if the app continues to not work, then I will delete it fully and go with someone else. You can't even talk to the online chat due to this.

Reiki Healing Candles
United Kingdom
25 days using the app
TrustApps replied April 25, 2024

We appreciate your kind words and are grateful to have had the opportunity to assist you with our app and customer support. Thank you for choosing us as your partner in business.

April 20, 2024

this app is amazing. we got too much opportunities in free plan. even though the customer support is awesome. 100% recommended

Wow World
United Arab Emirates
About 2 months using the app
TrustApps replied April 25, 2024

Thank you for leaving a positive review and for choosing our app to help optimize your Shopify store. We're excited to be a part of your success story!

April 8, 2024

Had some problems installing it myself but contacted Ebrahim through the chat feature and he fixed it in under 10 minutes. Amazing service!!

Noi Publishing
United Kingdom
3 months using the app
TrustApps replied April 13, 2024

We're delighted to hear that our app and customer support exceeded your expectations. Thank you for choosing us and we look forward to serving you again in the future.