Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, customization options, and efficient problem-solving capabilities. It's praised for its affordability and the value it provides, even in its free version. The app offers various review display styles and is easy to integrate, enhancing the professional look of websites. Many appreciate its outstanding customer support, with quick responses and helpful assistance, even on weekends. The app is continuously being developed, with new features being added in response to merchant requests. It's suitable for both beginners and advanced shops, offering services to import reviews from other sites seamlessly. Many merchants appreciate its fast and efficient service, with some reporting problem resolution in less than 5 minutes.

September 11, 2021

The application is very ergonomic and easy to use and much cheaper than its competitors. However I regret the fact that I can't import xls files of reviews. When the developers will add this feature it will be a 5 stars.

Smoothmyhair
France
2 days using the app
September 11, 2021

D'habitude j'utilise Loox, c'est la première fois que j'utilise Trustreviews. Je pense qu'i y a beaucoup de choses que vous pouvez améliorer. 1, Importer les avis soit même avec un fichier excel ca serait top comme Loox, car maintenant si on veut importer nos avis il faut contacter le support et out pour procéder, ce qui est un peu ambetant. 2, Ca serait cool si on peut mettre des reviews vidéo, ce qui augmenterai le branding du site et donner plus de trust. 3, Avoir plus de paramètre de personnalisation au niveau des avis ( Exemples : Police d'écriture, Taille, Couleur des étoiles etc) Voici les 3 points que je trouve qu'il faudra améliorer à la prochaine MAJ. Sinon le prix est HYPER avantageux comparé Loox ! Bonne continuation.

SIDENTOR
France
22 minutes using the app
February 5, 2024

Truffle Box
United Kingdom
About 2 hours using the app